We receive a number of network related queries every month and many of these ask about how we handle these enquiries. This FAQ tells you everything you need to know:1) I've posted a network query - what now? It’s important that you give us as much i...
If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts: 1. Ch...
Dear support,The following domains are blocked www.kintojoin.io, login.kintojoin.io, app.kintojoin.io, and kintojoin.io. This is preventing our clients and customers from accessing the KINTO Join App. We investigated and found that this is because of...
Hello,We have received complains from customers that our website www.kinguin.net is not accessible from Vodafone networkWhen customer enters the website they get a certificate warning for an ssl with following information"Issued by: allot.com/emailAd...
Hi, I am a small business and I need a hand getting my website unblocked on VodaFone. I was victim of a nasty hack last year and have since changed everything web hosting related, rampped up security and redesigned the website. I really need a hand g...
We have taken over a website that was blocked by Secure Net. The site is https://deepsink.co/How can we check if the website is unblocked now?
Hi there,I am writing on behalf of one of our clients. They operate two websites selling womens nightwear and lingerie. We've been made aware from a customer that access to the websites are blocked by Vodaphone. Once they go in and allow "adult conte...
Ordered a esim recently, but didn't receive the QR email for 4 days now. Ordered it with a network switch over for my old number and now my number has switched over to somewhere while I haven't received the sim yet. Contacted the support for the past...
hi anyone know how to ghet the puc code .as per the usual vodaphone were completey useless and refused to give this to me.plus the agent lied by saying they would order a new sim and i never got it.so liers and frauds.anyone cann help this would be g...
How do I enable access to WiFi on London underground; all I can find is these instructions ;EE WiFi Auto; access method EAP; EAP to SIM But; that is for EE is it not and I am on Vodafone; do those instructions apply to Vodafone too??
The last few days I've had a problem with my connection, have calls and texts, have unlimited data according to Vodafone. Phone is showing full signal and 4g but yet no Internet connection, tried hotspotting to recieve the same issue
KW17. No network from Vodafone for 3 weeks. Occasionally one bar for a minute or two. Now the network checker wont work with my postcode. Vodafone plan to let he know when it’s fixed. Not much use. What else can I do? No one at Vodafone seems remo...
