We receive a number of network related queries every month and many of these ask about how we handle these enquiries. This FAQ tells you everything you need to know:1) I've posted a network query - what now? It’s important that you give us as much i...
If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts: 1. Ch...
Hello Vodafone Community,I hope this message finds you well. I am reaching out with a pressing concern regarding the persistent loss of 4G connectivity on my phone, which has been ongoing for the past eight days. The details of my situation are as fo...
Hi,Experiencing a lot of mobile network issue since 2 months : Poor network signal in NW101) Does the issue happen in just one location? If so, how far do you have to travel to regain service? Yes in NW102) What is the full postcode (e.g. ST1 1AA) of...
I have been with Vodafone for may years, basically because their network coverage was always good for me. Recently, I presume related to the 3G switch off my reception is very poor, calls breaking up and dropping etc. I spoke to a rep this morning wh...
Hi I have been with Vodafone for over a decade at my current location FK8 3AW but have recently been experiencing problems with my 4g network signal dropping out. We have three mobile phones and both land and mobile broadband. Over the past week I ha...
Hi, we run a charity and our website is being classified by Vodafone as having 18+ restricted content. However it doesnt. When you run a site report on blocked.org - Vodafone is the only provider that is blocking the site.Could this be checked, and h...
Good Morning,like many users in this forum are complaining, our company's website has been blocked by Vodafone.Same problem seen in forum. allot.com breaking SSL handshake through Vodafone mobile connection.No way to have a technical conversation wit...
I'm not a Vodafone customer but I'm now receiving texts for a real Vodaphone customer (their number is one digit different to mine).I've tried to get in touch with Vodafone to sort it out but their ridiculous new chat AI doesn't understand simple sta...
I’m increasingly frustrated with the data issues in my local area. There is a general ‘patch’ where Vodafone because unusable because you can’t get any data to work at all. This is despite multiple devices showing full bars of signal, and the signal ...
I recently took advantage of the new City Fibre network in my area.I upgraded to the pro II package to take advantage of the mesh WiFi equipment. I upgraded from the standard full fibre package where I had no issues with WiFi, so I'm assuming it's no...
Hello. Has anyone had this before? I turned my network preference to 4g inside the 5g area and got 5g data speeds . How comes this is the case. Switched it back to 5g and was very similar speeds. Intrigued
