We receive a number of network related queries every month and many of these ask about how we handle these enquiries. This FAQ tells you everything you need to know:1) I've posted a network query - what now? It’s important that you give us as much i...
If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts: 1. Ch...
Hi everyone, we’re encountering an issue where our mail server certificates are being blocked when using Vodafone’s mobile network. The certificates appear to be replaced with something incorrect, but everything works perfectly fine on WiFi. This sug...
Hello, my website is being blocked on Egypt network and it's hurting my business alot since most of Egyptians use Vodafone My website doesn't contactin anything illegal and no pornography, it's a fragrance shop Can you please check and unblock my web...
I have had a Vodafone router for a number of years and it has always used ipaddresses in range 192.168.1.xx . I could see what addresses where attached by going to the web page and under WIFI there they were.I recently needed to know the allocated ...
Since switching to Vodafone Broadband, I have discovered that none of our 3 LG Smart TVs can update any of the installed Apps nor install new ones. The existing installed Apps work correctly and I am able to freely browse the Internet on the Web App....
Hi, my mum and her partner recently moved to Middlesborough from Ireland, but they have terrible signal in the new house. Is there anything easy solution I can do to improve it for them?
Does anyone experiences where the 5G speeds can decrease by at least half what you’d normally get and these speeds seem to last a few weeks and then go back to at least double the speed. When I first had Vodafone 5G the best I could get was around 20...
For the past 3 weeks, there has been extremely poor signal at N1 3BL, as if a mast had stopped working. On the network status checker site it still says "We're aware of some issues" in this area, but there is not ETA or explanation for why I barely h...
Not sure if anyone can help, I researched and called Ofcom for advice, I found a company that sells Ofcom listed self install boosters, they say they work with all networks including Three. The best deal I could get was a £100 off this 5G booster fo...
Hi, due to our firm's activities we travel a lot. One of the team member bought a Vodafone sim card (while in Africa) but it's not working. He is a new customer and none of us uses Vodafone.We don't know how to activate it, we need your assistance.q
