We receive a number of network related queries every month and many of these ask about how we handle these enquiries. This FAQ tells you everything you need to know:1) I've posted a network query - what now? It’s important that you give us as much i...
If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts: 1. Ch...
Good morning, One of our client's websites www.215hackney.co.uk appears to be blocked by the Vodafone securenet filter. Can we please get this reviewed as the website is for a local cafe and does not post any adult-related content.Thanks a lot
Trying to change the bandwidth within the router's web interface but all the settings are currently locked by Super Wi-Fi. Getting the message: "Super Wi-Fi is running your Wi-Fi settings. Please use the Super Wi-Fi tile in the Home Broadband App to ...
Dear All,I have an iPhone 13pro and recently have been noticing that I have no network coverage (E symbol). I have restarted my phone to no avail.it is now becoming an issue as I work in the NHS and on a number of occasions this has happened outside ...
I have bought a monthly data and I used it for some few hours and till now I can’t not get the internet again. I subscribed on 27th of September and used it for some few hours and is off now. Kindly help cus I need the data badly. Thank you
Anybody know about issues within the SW11 3SA area. Mobile Internet went down about 9am yesterday (Sat). Apparently there is a network maintenence issue that still hasn't been fixed. Was without Internet the whole day in my flat. Could only get signa...
Over the past few days I’ve found there are issues with landlines trying to call my Vodafone mobile. Intermittently the landline will just get a disconnected tone then, after repeated attempts the call will connect. Anyone else experienced similar ? ...
When on the phone and placing the phone on speaker, my data then does not work. When I’m connected to a WiFi it works fine, but data does not work how can I fix this.
Hi can anyone tell me if using the Vodafone network via Lebara affects the data coverage. We have moved from EE via BT to Lebara and the data coverage is dreadful, often 4G doesn't work very well and it is often slow and I don't often see a 5G signal...
Hi, I have been with Vodafone since May and complained three times as I am not getting adequate network coverage. Many times within a mile of my house I am unable to connect to the internet, receive emails and use apps. I have tried complaining but j...
Hi there, for some reason Vodafone is blocking my website: https://www.sophoseducation.com saying SecureNet blocked our site - can someone please advise us on how to get this unblocked? It is really affecting our business and needs to be accessed asa...
