We receive a number of network related queries every month and many of these ask about how we handle these enquiries. This FAQ tells you everything you need to know:1) I've posted a network query - what now? It’s important that you give us as much i...
If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts: 1. Ch...
I have had network issues since 21/07/24.My mobile data is not working at all.I pay for unlimited and my data will not load anything. It says i have 5g/4g connection in areas DY4, B70, WS10. But I still cannot access my data at all.I am aware that th...
HelloI ported my phone number from Giffgaff to Vodafone the 31st of July, and I'm still unable to use the mobile data.I have calls and messages ready since the 31st, but I have no mobile data.I spent the last 2 days talking with the customer service ...
I recently started using Vodafone broadband and have noticed that our company's online platform has been very slow.I have no general internet speed issues, so I confirmed this with our IT department. After some testing, it seems there may be some fo...
Anyone else in SO22/SO23 Winchester experiencing extremely poor 4G speeds? I've been struggling for months with poor 4G speeds in Winchester (in the city centre mainly). Contacted Vodafone via Twitter - no help at all. Contacted CS and I've gone thro...
Cannot get into this forum on Vodafone network, (nor on Lebara) today, only on Wifi...cannot connect to server Localhost
Hi - if I miss an incoming call on my mobile phone and someone leaves me a voice message, I am now not receiving the notification that says I have a 121 message to listen to until 2 weeks after the missed call. Any ideas?Kindest regards
HelloI rely on wifi calling as my home is in the 0.1% of the country where we have no mobile reception.I have wifi calling active on my account and I have toggled the wifi calling option "on" in the dialer app.It still won't connect to wifi calling. ...
Hello!I have just purchased a brand new UK spec Samsung Galaxy Note 20 5G Ultra ( unlocked ) online from a reputable website. I notice that my new purchase of this mobile is not included in the of working on the 5G Stand Alone network, that's when V...
Post Title: Between EH4 and G4 - phone switches to 2G 1) Does the issue happen in just one location? If so, how far do you have to travel to regain service? Good mobile network coverage (assume 4G) in Edinburgh. Phone switches to very poor coverage ...
Hello, My client has notified me that their website is being blocked by users when trying to access the website using Vodafone on the mobile. Users are seeing: The Connection Is Not Private.Even though we have an SSL certificate installed. This is th...
