We receive a number of network related queries every month and many of these ask about how we handle these enquiries. This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now? 2) Why can't you give me a timescale o...
If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts: 1. Ch...
1) There is valmost no 4G occurs over the whole village. 2) From the centre of the village RG8 7AN to the outskirts 3) This poor signal occurs on all Vodafone phones and also while using my sim in different phones. 4) The poor signal means that we on...
How do I setup my new Vodafone Router to allow Media Streaming PC to TV ?
I have a Samsung S20 Fe that I got on monthly plan. The plan has 5G enabled but I can't select it on my phone. I have heard it could be my Vodafone simcard, although I have just received the phone and simcard new. Can you help please?
When in a conference call, why does my connection drop after exactly 30 minutes. I am in an amateur dramatics group and because of COVID19 we are doing a play via conference call. This will be recorded and broadcast. Trouble is, during rehearsals ...
My Sony Xperia xz2 keeps cut off mid call all the time is this a network issue or is it a faulty mobile phone would be greatful if anyone has a solution to the problem?
HI , my becover.it site is blocked by vodafone security, but it is a site that has no problems can you help me get a new check and unblock? Thanks
Hi there SecureNet is blocking/ incorrectly classifying my website www.alcs.co.uk Please could this be remedied urgently? Many thanksRob
Hi all,I'm wondering if I'm having an issue with my network settings or sim card. I've just upgraded from a Pixel 3XL to a Pixel 5, and haven't had any signal faster than H on it. When I check the signal on the VF tracker it shows that I'm in a 4G a...
4G not working although it shows good reception and 4G icon on phone there.This is a UK phone package and the problem is when I am in Spain.Thanks for any help
Hi,I am looking to buy a Google Pixel 5 and take out a new contract. Due to signal issues at home I must have wi fi calling.I am looking to purchase a brand new phone from either mobiles.co.uk or carphonewarehouse. Can anyone tell me for certain if W...
