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Forum Posts

UK Call Centres

Hi.Can anyone tell me if Vodafone have UK based call centres or a UK based online chat team?I have been trying to get some help with my Vodafone broadband but the service I've received from the India based centre has been beyond awful.They are clearl...

Jeeva1 by 3: Seeker
  • 24791 Views
  • 34 replies
  • 4 thanks

Data usage

Vodafone app shows I have 0.00 gb of 3gb data left, essentailly saying I have no data left. When I check my data usage on my phone it shows I've only used 768mb of my 3gb limit. Any thoughts why Vodafone thinks I've used it all? Thanks 

Dazoll by 2: Seeker
  • 1636 Views
  • 1 replies
  • 0 thanks

Credit Reference File

Right.How do i get in contact with your department that deals with credit reports. Its been a nightmare.I had a contract with Vodafone, which expired after the 18 month period. I didn't renew as the offers you had for me were quite frankly terrible f...

Ryan1369 by 2: Seeker
  • 3144 Views
  • 2 replies
  • 0 thanks

Photo images

How do I send credit support team photo that they needed as proof money was paid as the email Taee give me is invalid  he texted me vfcreditsupport@vodafone

Still on my credit report ?!

Hi guys, my account defaulted in February 2018 . My credit history still has Vodafone on it with a default sum of £903.....which is still affecting my credit score. I did manage to contact Vodafone and they ,sent me a final bill of £0.00 ??!! . Why a...

Phone damaged by Vodafone

My Samsung S23 was in absolutely immaculate condition when I left it in store with the Vodafone member of staff when it needed to be sent of for a issue it had with my sim card not working in it. However upon receiving the phone back today I was abso...

Lukeybfd by 2: Seeker
  • 1043 Views
  • 1 replies
  • 0 thanks

Secure Net Incorrectly Blocking Website

Hello,Our company website seems to be blocked by Secure Net and many companies are unable to access our content on 4G It's showing as safe through google https://transparencyreport.google.com/safe-browsing/search?url=www.enduraroses.com Please let me...

Want to change the username

I mistakenly used my full name as my username and would like to change it. If possible it is, I would like it to be 'Kevin3433

Phone is not receiving incoming calls and texts.

In the last couple of days, my phone has not been notifying me of incoming calls, and also having trouble sending and receiving text messages.I seem to get a message a few hours later to say I have missed a call and that there is a voicemail.  I am a...

ToriMalk by 2: Seeker
  • 4048 Views
  • 3 replies
  • 0 thanks

Phone Damaged Whilst With Vodafone

Good afternoon, Does anyone know how to escalate an issue beyond customer services? My phone had a software fault, was taken to the store as requested by customer services checked over and sent to the repair center for a suspected software fault. A f...