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03-06-2013 06:11 PM
I have a nokia Lumia 820 and am unable to retrieve media messages - I get the message "Get media content now (29KB), I click on it - and it says "getting media content...." and then just clicks back to the first message. I have phoned up Vodaphone and the chap there suggested asking on here to see if any of you had the settings that I need to put into my phone as he said it sounded like a setting problem as I can get SMS and use the phone online etc. etc. Oh and I can't send myself media messages either - tried that one.
Many thanks for any help.
Christine
Solved! Go to best answer.
03-10-2013 06:52 PM
My phone must have crashed or something I had to remove the battery and re-install it. Anyway its ok now. So I've gone onto the Market Place, selected Nokia Collection, then in the next list there's no Nokia Network Set Up
10-04-2014 09:30 PM
I am unable to send pictures via a text message from my Nokia 820 despite entering the recommended APN settings. Can anyone assist me? Thanks
11-04-2014 11:14 AM
If you have the correct APNs and MMS still isn;t working, it may be that it needs to be provisioned on your account. The forum team an help with this, so please hang on.
11-04-2014 12:16 PM
11-04-2014 01:38 PM
Configuration messages tend to arrive silently. I've come across instances of Windows devices actually installing them by deafult but, if your phone still isn't working, go into Messaging and have a look for Configuration Messages - it may be a menu option. If the APNs haven't installed, tapping on the message will set that off.
11-04-2014 02:47 PM
22-06-2014 08:42 PM
23-06-2014 05:01 PM - edited 23-06-2014 05:02 PM
Hi StaceyWarwick,
We'll need to make sure MMS is enabled on your account.
So that we can look into this further, take a look here for how to get in touch.
We aim to reply to emails within 48 hours. If you need a quicker response, please visit our Contact us page.
Thanks,
Matt B
09-10-2014 12:22 PM
Hi there,
I have the same issue with my Lumia 630 on Pay Monthly - I have been trying to sort it out using different settings since I started the contract three months ago.
Text to 40127 does not do anything, I just get a generic message saying settings will be sent, and they are not. I've tried various combinations of MMS APN settings but nothing works. The listed APN settings on the Vodafone website do not match the setting parameters listed on the phone. To clarify, these are the setting parameters the phone requires:
APN:
Username:
Password:
Authentication type:
WAP gateway port (URL):
WAP gateway port:
MMSC (URL):
MMSC port:
Maximum MMS size:
IP type:
IP type has three options in a drop down box - IPv4, IPv6 and IPV4v6.
Any help with this would be appreciated.
Best regards,
Matt
10-10-2014 01:54 PM
Hi matt_taylor81,
We'll need to check your account to make sure you've got the correct feature activated.
So we can look into this further, take a look here for how to get in touch.
We aim to reply to emails within 48 hours. If you need a quicker response, please visit our Contact us page.
Thanks,
Matt B
10-10-2014 05:02 PM
This isn't going to help in this specific case, but just for the same of clarity - most devices install settings silently these days, so the fact that you haven't seen anything come in doesn't necessarily mean nothing's been sent.
@matt_taylor81: it could be a matter of provisioning on your account, so it's worth replying to MattB's message.