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Apple TV Subscription

davemacrae
3: Seeker
3: Seeker

My new service for Full fibre 910 Pro 2 Xtra was activated over a month ago now. This service included Apple Tv for 24 months and Apple TV 4k.

However, I'm still waiting the details of my Apple Tv subscription.

When should I expect to receive this?

4 REPLIES 4

Remi
Moderator
Moderator

Hey @davemacrae. Thanks for contacting us, can you drop our social media team here. They'll be ready and waiting to support further with Apple TV queries. 

Banx
2: Seeker
2: Seeker

Hi Davemacrae, did you manage to resolve this as I was offered the same and took out a new broadband package, with the Apple TV box at the end of October but do not know the process to activate the Apple free package.

davemacrae
3: Seeker
3: Seeker

 In the end, it turned out the didn't have any tokens left for an Apple TV subscription and they gave me an Echo Show 5 instead. Not ideal but a freebe is a freebe.

Lucy_F
Moderator
Moderator

Hi @Banx Feel free to message our team via the contact information found here and we'll take a closer look into your order.