I am having exactly the same issue now - in July 2023. I loaded the vodafone broadband app on both my iPhone and my iPad.
On each device in turn, I connected to the vodafone broadband app and went through the instructions.
Step 1: On both devices it found the vodafone network and connected to it.
Step 2: The problem comes when you try to connect the app to the router as the next step.
As has been documented here, the only way they allow for Step 2 is via their instructions is to use WPS; and IoS does not seem to support WPS. As soon as you press the WPS button on the router (as it instructs you to - and I have tried long presses, short presses and unplugging as recommend in various thread) all that is displayed is a "something went wrong" message. As is also documented here, the QR code route (itself a work around as you have to claim you are using a different device than the one identified in step 1) only gets you connected to the network again and not the router.
I understand that you can still use a PC to connect to the router and/or use a browser on your mobile device to access 1.192.168.1 or whatever your router source is. However I and many others (by the look of this thread) seem to have spent much wasted time trying to use an app that does not seem for for purpose on IoS devices (to quote Monty Python: "Not much call for it? It's the most popular cheese in the world").
It would seem - as a software professional of some years standing - that Vodafone should consider putting a message on the app stores that the app will not work with iOS devices: or (heaven forbid) actually test the device using IoS and post on this forum EXACTLY what they did to get it to work. Short taps/installing afresh/unplugging (aka engineers reset) only seem like fudges to a fundamental problem. Doesn't anyone care about the quality of software they publish these days? 3 pages of stuff here and doubtless many other who just bin the app off seem testament to how the Vodafone software development department operate. On this performance I am crossing everything that I don't get technical problems with the router. Come on guys - where's your professional pride?
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