Didn’t receive gift card after sign up to broadband

[Geekent]

We signed up to broadband in July and were told we would receive a£200 gift card for Amazon/m&s etc however we still have not received this on top of shocking service so far too. Please can this be addressed 

[CallumR]

Hey @Geekent thank you for coming through to us. 

In order to get the best help to get your reward sent over, you'd need to speak with our Broadband team directly. They'll be able to check to see where the voucher is coming from. You can contact them via webchat here or you can call them on - 0333 304 0191.

If you went through a third party to get the reward, you may need to contact them directly to get the voucher.