HOW TO: Use a third party router on Vodafone VDSL

[jonnywombat]

On Firday afternoon Vodafone UK sent a corporate email telling their support team that they can now give out Broadband username and passwords.

I have now set up my own router, and here's what i did.

Step 1 Ring VF on 08080034515 and get your username and password. The support team member then emailed me my Log in info.

Step 2 Swap your router. Keep your VF router in case you ever get an issue and need tech support as they will not support your 3rd party device

Step 3 In your routers web interface access the WAN settings. Set connection type to PPPoE, enter username and password and leave all settings as default EXCEPT enable 802.1Q and set Vlan tag to 101.

Step 4 Save settings and apply. Your router should now connect to VF. Mine took a couple of minutes to get a connection and another couple from the router showing it was connected to actually being able to access the net

Step 5 After a few minutes the connection dropped, and it would not connect again. After investigation I was told this is to do with VF registering your router on there network. Hard reset your router. Power it down remove the power cord for 30 seconds and power back on.

Step 6 Enjoy

This is just based on my experience of setting up my router ASUS DSL-AC68U, YMMV. However the ASUS is syncd at 73.6meg, when the VF router syncd at 72.1 and I have noticed a marked improvment in performance.

HTH someone

Jonny

[agigabit]

i desperately need help guys

i have THG 3000 modem, my internet is down ( 200 MBPS) and connection is dropping every hour and i am left in limbo) 

i read its the faulty Router (THG3000) , what is the best replacement Router i can order from Amazon or Ebay and replace  if Vodafone is useless ( which in fact they are) , imagine the horror of being left out without internet while the support is simply a joke 

[Anonymous]

Hi @agigabit! We understand the importance of staying connected, and you can find a full list of the Openreach approved routers here. I'd recommend sticking to this list when looking for a new router.

We'd love to help you get this resolved and run a few tests to make sure your line is working as it should. I'd definitely recommend dropping our Social Media team a message here, and a member of the team will be more than happy to take this forwards with you!

[Anonymous]

Hi @md21425, the Vigor 130 is compatible with Openreach's infrastructure, so you shouldn't be having issues connecting here. I'd recommend following @Anonymous's steps, and if these don't work for you, dropping our Social Media team a message here.

[Silichip-X]

 @jonnywombat, I got my VF broadband username & password now. Thank you for your info. 😎👍