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21-01-2019 10:50 PM - edited 13-03-2023 10:00 AM
IF YOU ARE USING A THIRD-PARTY ROUTER THAT WORKS 100% WITHOUT BUGS.PLEASE PM ME THE MAKE AND MODEL SO I CAN UPDATE THE LIST
The first thing you need to do is ask Vodafone for your username and password. live chat with Vodafone is best because you can copy and paste the name and password into the router. ( some users did write it down wrong. password is lower and upper case. username watch out for zero and o )
https://www.vodafone.co.uk/contact-us/index.htm
https://www.vodafone.co.uk/bbservcd/
FTTC SETTING ( FTTP is below FTTC)
The setting is the same for all the routers it's down to the isp (the setting page will be laid out differently but the setting are still the same, eg
Vodafone setting are
Vlan ID - 101
enable 802.1q (not on every router)
Username - ******@broadband.vodafone.co.uk
Username - ******@businessbroadband.vodafone.co.uk ( for business customers )
Password - ********
PPPoE
MTU Size : 1492
rest of the setting auto detect when the router and the dslam are negotiating with each other
List of third party router that work well with vodafone will update as more router are confirmed working 100%
asus ac68u ADSL and VDSL router with Ethernet + dual band Wifi
ASUS DSL-AC55U ADSL and VDSL router with Ethernet + dual-band Wifi
DrayTek Vigor 130: ADSL and VDSL modem with Ethernet ( UK model )
Draytek 2762 VDSL
Draytek 2862 Series
Fritzbox 3490
technicolor tg589vac : ADSL and VDSL router with Ethernet + dual-band Wifi
Netgear D6400-100UKS ADSL & VDSL router with Ethernet + dual-band AC1600 Wifi + beamforming
Netgear rbk40 : ADSL and VDSL router with Ethernet + Tri-Band technology
Netgear D6220 ADSL and VDSL router with Ethernet + dual band Wifi
Netgear Nighthawk D7800 ADSL and VDSL router with Ethernet + dual band Wifi
Technicolor DGA4231/DGA2231 is actually the Vodafone THC3000/THC3000g
TP-Link Archer VR2800
TP-Link AC 1600 ADSL and VDSL router with Ethernet + dual-band Wifi
TP-Link TL-Link Archer VR400 V3 AC1200 Wireless MU-MIMO Dual Band
TP-Link VR600 ADSL and VDSL router with Ethernet + dual-band Wifi
TP-Link W9970 ADSL and VDSL router with Ethernet + dual-band Wifi
Zyxel VMG3925-B10B
List of routers with WIFI 6 that works well
None listed as yet
IF YOU ARE USING A THIRD-PARTY ROUTER THAT WORKS 100% WITHOUT BUGS.PLEASE PM ME THE MAKE AND MODEL SO I CAN UPDATE THE LIST
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Gigafast
Openreach the VLAN will be 101 or not required
CityFibre, the VLAN will be 911 or possibly not used.
Mtu 1492
PPPoE
Username - *******
Password - ********
List of routers that works well with Gigafast
Asus RT-AC86U
Cisco 5506-X
Linksys EA9500
netgear nighthawk ar500
FRITZ!Box 7530
TP-link M4 deco system
TP-Link Archer AC2300 MU-MIMO Wi-Fi Gigabit Router (Plug ONT cable into Internet port, run Autodetect > PPPoE > add username/pass = connected at full speed), no need for VLAN IDs
TP-Link Archer VR400 V3 AC1200 Wireless MU-MIMO Dual Band (1st Advanced tab, change the Operation Mode to Wireless Router Mode (the ONT is acting as a modem, hence it will not work if you are in DLS Modem Router Mode). 2nd Do not enable VLAN ID or it will not work! Vodafone will tell you to set it to 101, if you do this it will not work! Keep the default MTU size (1480), do not change it to 1492, as suggested in several posts in this thread, or it will not work!.
Synolgy RT2600ac ( https://forum.vodafone.co.uk/t5/Broadband-connection/Synology-RT2600ac-Vodafone-Router-CityFibre-PPP... )
List of routers with WIFI 6 that works well
RT-AX86U ?
(from user) I managed to connect Asus DSL-AX82U modem/router and use it without Vodafone Wi-Fi hub finally. When use Asus router tutorial choose network provider as BT - Infinity. VLAN ID come up automatically as 101 then just copy your Vodafone username and password
10-11-2019 11:01 AM
I'm just lookin at the BT whole home WiFi disks and they do a mini version of the disks. Are these new ?
10-11-2019 11:27 AM
Yes I think so? I think there are 3 versions now low, mid and expensive! Don't know what the difference is? I always say get the best you can afford it will last longer! But I do fully recommend them work very well! I have been experiencing constant drops in my connection since I had it installed since I've had these it's been rock solid
10-11-2019 05:31 PM
Just answering one specific thing here. In regards to using the required VLAN settings with a standard router, the workaround is to use the IPTV function of the router to get the tags inserted. If the devices you buy do not have IPTV settings then they'll not work without an intermediary device that does - ie you use the supplied router, but turn it's WiFi off, and just use the Mesh devices for the WiFi and not for the whole network management!
It's possible that you'll start seeing the VLAN settings in the main connection settings of some standard routers quite soon! *Last time I tried explaining why we have IPTV settings at all I almost lost the will to live!
10-11-2019 06:12 PM
If only I'd known that I saw IPTV setting in the router I brought and thought it can't be that 😂 but it ended well the BT whole home I had in the loft is working a treat! I can't believe how trash the Vodafone router actually is! Mind you though it is handing a lot of data via BT mesh and a quite a few LAN cables at once just seem to be the WiFi that is trash
25-03-2020 08:18 PM
I know everyone is superbusy right now keeping the network going - great work guys!
When someone has some time could they provide me with my user name as password so I can set up a third party router. I don't want to clog up the phone lines or chat right now.
Many thanks, Jon
26-03-2020 06:01 PM
I am having the exact same problem. I have been given two different variations of my login and my password neither work using an HG612 and a netgear r9000.
How did you get this resolved as I've spent over 4 hours today trying a myriad of passwords trying to get it to work
26-03-2020 06:46 PM
@Alic5551983 wrote:I am having the exact same problem. I have been given two different variations of my login and my password neither work using an HG612 and a netgear r9000.
How did you get this resolved as I've spent over 4 hours today trying a myriad of passwords trying to get it to work
There can only be one version of your username & password. I believe the biggest bar to success is getting the username part wrong, either because it was given out incorrectly (missing 'dsl' at the start for example) or because it was written down incorrectly rather than copied from the optional emailed chat transcript.
It should be in the format:
'dsl 123456789 @ broadband dot vodafone dot co dot uk (no spaces)
My password is a mix of eight upper and lower case letters but whether that holds true for every password...?
I have recently set up a third party router with no username or password issue.
26-03-2020 06:55 PM
I've been told the password has lower case l 's or capital I's or zeros as a letter o or visa versa. Very frustrating
26-03-2020 06:55 PM
Chat is down. So this is all over the phone, and they won't email
26-03-2020 08:03 PM
@Alic5551983 wrote:I've been told the password has lower case l 's or capital I's or zeros as a letter o or visa versa. Very frustrating
If it is your password that is incorrect then it's probably fair to say that you are stuffed unless or until you can get through to VF again. A kindly forum moderator may be able to provide a little expeditious advice regarding contact in these strange times.
Perhaps a silly question but your HG612 is unlocked presumably? There can't be four hours worth of permutations of the upper & lower case letters L and O in an eight character password