How to Set up a third party router with vodafone

[gipjon]

IF YOU ARE USING A THIRD-PARTY ROUTER THAT WORKS 100% WITHOUT BUGS.PLEASE PM ME THE MAKE AND MODEL SO I CAN UPDATE THE LIST

The first thing you need to do is ask Vodafone for your username and password. live chat with Vodafone is best because you can copy and paste the name and password into the router. ( some users did write it down wrong. password is lower and upper case. username watch out for zero and o )

https://www.vodafone.co.uk/contact-us/index.htm

https://www.vodafone.co.uk/bbservcd/

FTTC SETTING         ( FTTP is below FTTC)

The setting is the same for all the routers it's down to the isp (the setting page will be laid out differently but the setting are still the same, eg

Vodafone setting are

Vlan ID - 101

enable 802.1q (not on every router)

Username  - ******@broadband.vodafone.co.uk

Username - ******@businessbroadband.vodafone.co.uk  ( for business customers )

Password - ********

PPPoE

MTU Size : 1492

rest of the setting auto detect when the router and the dslam are negotiating with each other

List of third party router that work well with vodafone will update as more router are confirmed working 100%

asus ac68u                              ADSL and VDSL router with Ethernet + dual band Wifi 

ASUS DSL-AC55U                   ADSL and VDSL router with Ethernet + dual-band Wifi 

DrayTek Vigor 130:                 ADSL and VDSL modem with Ethernet ( UK model )

Draytek 2762 VDSL

Draytek 2862 Series

Fritzbox 3490

technicolor tg589vac :             ADSL and VDSL router with Ethernet + dual-band Wifi 

Netgear D6400-100UKS         ADSL & VDSL router with Ethernet + dual-band AC1600 Wifi  + beamforming

Netgear rbk40  :                       ADSL and VDSL router with Ethernet + Tri-Band technology

Netgear D6220                        ADSL and VDSL router with Ethernet + dual band Wifi 

Netgear Nighthawk D7800    ADSL and VDSL router with Ethernet + dual band Wifi 

Technicolor DGA4231/DGA2231 is actually the Vodafone THC3000/THC3000g

TP-Link Archer VR2800

TP-Link AC 1600                      ADSL and VDSL router with Ethernet + dual-band Wifi 

TP-Link TL-Link Archer VR400 V3 AC1200 Wireless MU-MIMO Dual Band

TP-Link VR600                        ADSL and VDSL router with Ethernet + dual-band Wifi 

TP-Link W9970                        ADSL and VDSL router with Ethernet + dual-band Wifi 

Zyxel VMG3925-B10B

List of routers with WIFI 6 that works well  

None listed as yet 

IF YOU ARE USING A THIRD-PARTY ROUTER THAT WORKS 100% WITHOUT BUGS.PLEASE PM ME THE MAKE AND MODEL SO I CAN UPDATE THE LIST

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Gigafast 

Openreach the VLAN will be 101 or not required

CityFibre, the VLAN will be 911 or possibly not used.

Mtu 1492

PPPoE 

Username - *******

Password - ********

List of routers that works well with Gigafast

Asus RT-AC86U 

Cisco 5506-X

Linksys EA9500

netgear nighthawk ar500

FRITZ!Box 7530

TP-link M4 deco system

TP-Link Archer AC2300 MU-MIMO Wi-Fi Gigabit Router (Plug ONT cable into Internet port, run Autodetect > PPPoE > add username/pass = connected at full speed), no need for VLAN IDs

TP-Link Archer VR400 V3 AC1200 Wireless MU-MIMO Dual Band (1st Advanced tab, change the Operation Mode to Wireless Router Mode (the ONT is acting as a modem, hence it will not work if you are in DLS Modem Router Mode). 2nd  Do not enable VLAN ID or it will not work! Vodafone will tell you to set it to 101, if you do this it will not work! Keep the default MTU size (1480), do not change it to 1492, as suggested in several posts in this thread, or it will not work!. 

Synolgy RT2600ac ( https://forum.vodafone.co.uk/t5/Broadband-connection/Synology-RT2600ac-Vodafone-Router-CityFibre-PPP... )

List of routers with WIFI 6  that works well 

RT-AX86U ?

(from user) I managed to connect Asus DSL-AX82U modem/router and use it without Vodafone Wi-Fi hub finally. When use Asus router tutorial choose network provider as BT - Infinity. VLAN ID come up automatically as 101 then just copy your Vodafone username and password

[markluk]

That's very kind - I'm in Kent (near Canterbury). Long shot that you'd be local I guess!

[gipjon]

Derbyshire here . Was worth asking but your right about long shot lol . 

[Jayach]

@markluk 

Did you get it working?

[markluk]

No, I didn't. In the end I found a Vodafone router on Facebook marketplace today which I picked up this afternoon, plugged that in instead and it worked straight away. That will see me through until Vodafone eventually send our actual Pro router in the next week.

Just out of interest I disconnected the Vodafone one plugged the TP-Link one in instead just to see if it would work (i.e. if you needed to have a Vodafone router to activate the provisioning) but it continued not to work. 

I've been configuring my own modems/routers since the 1990s and run a technology company so think I'm fairly competent but I just not could get this TP-Link router to work - despite reading every post on this thread and trying every combination of settings - perhaps I missed something along the way, but as a word of warning to those thinking of. (or forced into, as I was, due to Vodafone not delivering the router) they were unwilling to provide any troubleshooting or debugging so it appears you're on your own if you can't make it work! Although this forum was very helpful  

[Jayach]

Glad to hear you are at least back on-line.

The last reported error you gave "I just did a factory rest and tried again with the wizard: same result unfortunately. "CHAP Auth Failure" in logs." says that the username and password Vodafone have given just have to be wrong.

And, are you on FTTC? I presume from some of your posts you are.

[markluk]

I agree  - they gave it to me originally via text message after a web chat, then I asked them to re-confirm it was correct in two separate web chats (after explaining the log "CHAP Auth Failure" ) to the technical support and both times they said yes the user/pass being used were correct (and it was entered in the right format). Not sure what else I could have done! And yes FTTC. At least I can move on now, a little bit more out of pocket (having bought two extra routers now) but at this point with a family screaming for internet I was getting desperate! 

[gipjon]

I'm having difficulty grasping the functionality of the Facebook router. Two years ago, upon relocating to my current address, I ordered Vodafone FTTC, acquiring a new contract along with a router that, unfortunately, arrived in a non-functional state. Vodafone suggested using my old THC300G router, but I encountered a problem upon connection. The router's serial number didn't match the one provisioned by Vodafone, requiring them to update the serial number on my account before the router could work. very odd 

[markluk]

I was also a bit surprised... I expected to need to configure the username/password on the router, and looked everywhere in the control panel how to do so but couldn't find anywhere. It just worked with no need to confiture the username/passworld.. Worth mentioning perhaps that this was an unopened router so brand new.

[Jayach]

I've got 3 THG3000's, The one I was issued when I joined in 2020, one they sent me whilst trying to diagnose a fault I had back then, and one I bought (used) off eBay. They all work fine, but are provisioned slightly differently. The eBay one was obviously from someone who had the boosters, as that one insists I use the app to configure the Wi-Fi.

When the replacement spare was sent to me, they were totally unable to get it to connect, I spent ages with 2nd line confirming serial no's etc, so I went back to the original. Then a couple of years later I thought I'd give it another try, and it worked fine.

Go figure.

[markluk]

Strange… I was pretty confident I understood how this all worked until this whole experience!