Hi @Wardlelad
I've had a look at the offer via the Vodafone Home Broadband link here Here and it says under the sub link
Vodafone Pro Xtra
" Apple TV 4K on us: You will receive your Apple TV 4K device at the same time as receiving your Vodafone Wi-Fi Hub. Not all content is available in 4K. 4K resolution requires 4K-capable TV. Accessing Dolby Atmos features requires Dolby Atmos–capable devices. Ownership of the Apple 4K TV equipment is yours 14 days after activation of your Xtra Home Broadband service.
*Apple TV+: Limited time offer. Subscription for 3 months included with Apple TV 4K. Offer only available to new Apple TV+ subscribers. "
Looking at a forum search there are a few threads from people who have run into similar issues when trying to activate the Apple TV offer.
Some have suggested contacting apple as they are helpful and can provide a code !
Here are some examples of the threads I'm talking about.
This thread https://forum.vodafone.co.uk/t5/Pay-monthly/12-month-free-Apple-tv has a link to Apple which is https://tv.apple.com/
Some other threads are https://forum.vodafone.co.uk/t5/Other-broadband-queries/Apple-TV-Access.
https://forum.vodafone.co.uk/t5/Broadband-activation/Apple-TV-Unable-to-activate-1year-free-Fixed
https://forum.vodafone.co.uk/t5/Other-broadband-queries/Apple-TV-how-do-I-get-my-free-year.
Vodafone customer services on 191 , Live Chat or the Vodafone Social Media Teams via Facebook messenger or Twitter DM may also be able to help as they can access your account.
Contact-us-for-account-specific-queries.
I'm not sure about a Norton 360 subscription so I'd suggest to look at all the small print and also ask Vodafone customer services.
Edit.
Just looked again and under the same Vodafone Home Broadband link as above but under a different sub link
Vodafone Pro
I see " Norton 360 Premium: Offer subject to availability and Norton’s terms and conditions. AntiVirus protection for up to 10 devices. After 12 months, contract automatically renews for 12 months at 50% of Norton’s then current retail price for Norton 360 Premium. See uk.norton.com/vodafone for more details and to confirm availability. " and the link Norton and Vodafone Pro.
You'll need to check with customer services that you get both offers.
I wish you all the best with this situation.
Current Phone >
Samsung Galaxy s²³ Ultra 512gb Phantom Black.
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