Router, how do you switch off 5ghz band, app used to have this option

[Stevepell]

Hi,

I need to switch off 5ghz band to connect up smart plugs etc. App used to allow you to do this.

once connected 5ghz can go back on.

any help appreciated.

[gouki_master]

Just because you cant imagine it, doesn't mean there isn't a need. My own reason for searching for this, is because I have purchased a multiplack of smart plugs, which operate on 2.4Ghz. To initially register them, I need to have the device with the smart app on it also on the 2.4 bandwidth.

The only 2.4Ghz mobile I have is too old to use that smart app, and my iPhone cannot be told to be on the smaller band. I have a repeater which I could theoretically use, but that means I would have to keep that plugged in for the life of the smart plugs, which is unnecessary, and not very green.

If anyone knows how to do this in 2022, I'm very interested.

[Jayach]

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@gouki_master wrote:

I have a repeater which I could theoretically use, but that means I would have to keep that plugged in for the life of the smart plugs, which is unnecessary, and not very green.

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No, if you give the repeater the same SSID and password as the Vodafone router, while you set them up, they should be able to connect to the Vodafone router just fine. Even if you are on Pro, it should be possible to switch the Vodafone WiFi off temporarily. 

[gouki_master]

Cheers for the info, I actually worked that one out. I didn't realise that if you named the extender the same then it would switch near seamlessly. I did that a few hours ago. I had that repeater for years when I was on Virgin. What a dolt, and I' m quite savvy with the Windows and the electric mails.

[marxdrive]

People have been back to work for some time and this feature has still not been restored in the app or by accessing the router.

I'm a Pro customer and have just discovered that I have to contact customer support whenever I wish to add a new 2.4 GHz device to my network.

Yet another reason to switch providers!

[gouki_master]

Well, I found out the long way of re purposing an now-out-use repeater to do it. I just looked on Amazon, you can get them for a tenner.

As to changing providers, I have one piece of advice. Don't go for Virgin unless they offer you something extraordinary. I was with them for 16 years from when they were NTL, and they got worse over the last ten years or so, increase their rental every year and denying any loyalty discounts, and wont give you a deal until you tell them you are leaving.

Personal peeves aside, the biggest pain was that they use a cable network so if you leave having a BT line, its a pain and a process to reconnect. You sign up with a new provider then they book BT to install a new fiber line and then your new provider connects you, and you lose a traditional phone line. I have always kept a corded phone for emergencies like a power cut; now my fiber wall socket (which my landline now runs off) has to be powered.

Annoying.

[Gordyola]

Well if id know this before switching to Vodafone then I wouldn't have switched Its ridiculous to not be able to control your own router Smart devices use 2.4ghz and if they can't find it then they become useless The app is a waste of time and the desktop access to router home even more so I have over 60 smart devices and they were fine with my BT wifi on my Orbi router which I had full control off now when a device looses contact with the wifi its impossible to reconnect averaging £20  I now have 6 useless bulbs Fuming 

[Gordyola]

Likewise But you won't get any help

[Jayach]

@Gordyola 

Was it really necessary to reopen an over 3 year old thread, which has been "stale" for nearly 2 years?

Various methods for providing a separate 2.4 GHz band are mentioned in the forum, including asking Vodafone to split the bands for you.

They were certainly happy to do it when this thread was new (with the THG3000 router) don't know if they have changed their stance for the newer routers.

[Gordyola]

The tread was the one that came up when I searched I never noticed how old it was and didn’t really care or was  bothered What difference doesn’t it make to you that it is three year old  in any case Just ignore it, then  I dont to get an email linking me to your childish dumb reply Just get over it 😂

[Gordyola]

Only joined today and you billy big b feel it necessarily to chastise me for nothing obviously not a friendly place so I’ll probably leave Good bye