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Devices tab in app not working

Hi, We have just switched to Vodafone and am trying to get everything set up with device names etc, but in the app the devices don't show either on the option at the bottom next to Tobi or from the tile. If you select the bottom button it tries to lo...

copleyuk by 3: Seeker
  • 4935 Views
  • 14 replies
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Pro II Broaband Woes.

I was just wondering if anyone managed to succefully order this new Pro II Broadband package .I have tried I vein for almost a week now Have had online chats lasting hours and numerous calls to WiFi Xperts and CS .Only to be told it's not available i...

Ja7Ja7R by 4: Newbie
  • 2791 Views
  • 7 replies
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Switching to Vodafone

Hey, I am looking to switch my broadband from BT to Vodafone and I am wondering if I will have to contact BT and tell them that I am switching and provide all information, or will Vodafone take care of that for me?

jszama by 2: Seeker
  • 1086 Views
  • 1 replies
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Gigabit 900 with Linksys WRT 3200acm possible?

Not very tech savvy and just wondered if it is possible to use a Linksys WRT3200acm with the gigafast 900 service?I only ask as the VF router that came with the service is awful. I mean really awful. My speeds are slow most of the time. I mean I have...

Installation for Fibre

Currently I have BT Fibre, issue is I have the Fibre Wire(BT) going under my flooring, how will the new installation go, can they use the existing BT fibre wire for the Vodafone install ?

carpet by 3: Seeker
  • 2116 Views
  • 2 replies
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Gigafast 900 router location- what are my options?

Greetings! I signed up to Gigafast 900 and recently had CityFibre install my new router and terminal box (I think referred to as as an ONT?) at the nearest two plugs where the cable meets the house. This happens to be the bay window in my lounge. Pri...

MBoeck by 2: Seeker
  • 2000 Views
  • 4 replies
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Sony Bravia Core blocked by VF Router

My new Sony TV has a streaming service called Bravia Core.   When I attempt to login to this it is blocked by the router.   All other internet services on the TV (Netflix, Amazon, browser etc) all work fine.    The error log entry is below.    /27/20...

Naybr by 2: Seeker
  • 1460 Views
  • 1 replies
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What is SoGea

When  trying to order Fibre 2 it had tick boxes to say I was happy to have digital voice and that the service would not work in a power cut also the things to be delivered included a sogea router and adapter. Are these being rolled out to home users ...