Other broadband queries
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Broadband Deals not showing

I try to the online broadband offer with voucher for days now, but at the checkout it always goes wrong ... what's going on? ...that seems to me pretty poor!! 

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up70 by 2: Seeker
  • 1579 Views
  • 4 replies
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Vodafone Full Fibre (CityFibre) Router

I'd appreciate anyone's thoughts on this... We are looking to swap from Virgin to Vodafone Full Fibre.  For a couple of reasons... 1. Faster upload speeds.  Virgin upload speed seems to be about 10% of download, whist Vodafone seems to be nearer 50% ...

Resolved! Compensation process

I've received compensation money from Vodafone and it's been added to my account, will this money be taken off my bill each month or can I use it to buy something from their store etc.

Chopstik by 2: Seeker
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  • 1 replies
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Price Changes with Pro Gigafast 900

I had an email to say that my Pro Gigafast is going to go from £60 to £65. However I had a look and if I was to take this out now it would only cost me £38. I am 12 months into the 24 month term. Am I stuck paying £65 and increases when new customers...

Swapping to a different way to internet

Hi there!  I am due to move to a different address and I would like to know if I would be able to switch from a mobile wifi dongle to a fixed broadband connection on the same account? Many thank's! 

MacP by 2: Seeker
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  • 1 replies
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Why are you trying to take payment again?

Hi there, my plan started on the 29th and i paid £22.00 bill price on the 6th, now on my billing it says upto date and next bill will be the 29th which is correct.. I woke up today with a notification that vodafone have taken £22.00 out my account (i...

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KinJO187 by 3: Seeker
  • 3221 Views
  • 10 replies
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Unable to access USB share

I've just got a new Vodafone router (model THG3000) and I'm having trouble with the USB sharing. I've plugged the drive into the back (although there's a port on the side with a cover on it) and the router has detected that there's a drive in there (...

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Bertiee by 4: Newbie
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  • 6 replies
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