Other broadband queries

Hub keep reseting

Hi,I am experiencing the following problem almost every night from 5pm until 8 pm or 9 pm my Hub keeps restarting when i am playing CS1.6 and streaming youtube videos ,that shouldn't be a problem as i have superfast 2 connection , and i have this pro...

Just ordered Gigafast Pro - Questions about the router/extenders

Hi all,I've attempted to speak to voda "wifi xpert" about this but they couldn't really help much. which is a little disheartening, but there we are. Anyway, my home network is a little more complex than the 'normal customer' and I needed to know...

VOIP connectivity when Replacing Vodafone Hub on Full Fiber

Hi all. First post for me as I have a bit of a headache. Im reconfiguring my home topology and as a short term measure I’m going to replace my New Vodafone hub for a WiFi 6 router probably from Netgear. My question is how best do I connect the home l...

Seagate NAS not working with Voadfone router

Just switched to Vodafone and their router and my Seagate personalcloud NAS/media server won't connect. It was fine on my other suppliers router! Can see it as a webpage but no drives and seagate remote access isn't working

"No internet connection" message, but only on one webpage

I get the "No internet connection" page when I try to connect to one specific webpage. The other night my connection did actually go down, briefly, but since then Vodafone's router seems to redirecting requests for this one page to the "No internet c...

Rj11 cable with router

Is the cable that comes with the router a standard rj11? I had an old one that was longer than the one supplied but it didn't work. Wondering if I need a special type. The one supplied is too short to use where we need it.

Turning off text message billing notifications

At the moment, I get a text message and an email that my broadband bill is due. I have a Direct Debit set up which is always covered, so I don't need a reminder, especially not by two different methods.Is there a way to turn off these notifications? ...

Re Ofcom: Fair Deal for Existing Customers (2019)

So this one is directly aimed at the mods here! https://www.ofcom.org.uk/__data/assets/pdf_file/0020/152660/fairness-for-customers-progress-update-june-2019.pdfConsidering the small print on the sign-up pages for Vodafone's broadband that state a yea...

Broadband contract transfer

Hello, we have sold our house and moving abroad and the new owner is interested in taking over our broadband contract. I know the form to complete but it requires both our details including their bank details. They aren't going to give me that. Is th...

Have you got a question Are you not happy with this forum

If you have been asking questions on the forum and admin and staff are not replying or If you are unhappy with how this forum and social live chat is being run it may be worth contacting the new CEO of Vodafone by email.Vodafone UK's new chief execut...

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Forum Posts

Hub keep reseting

Just ordered Gigafast Pro - Questions about the router/extenders

VOIP connectivity when Replacing Vodafone Hub on Full Fiber

Seagate NAS not working with Voadfone router

"No internet connection" message, but only on one webpage

Rj11 cable with router

Turning off text message billing notifications

Re Ofcom: Fair Deal for Existing Customers (2019)

Broadband contract transfer

Have you got a question Are you not happy with this forum

How mount the USB on PowerHUb from LInux

Stupid unnecessary account reminder phone calls.

False positives on blocking

Connecting 2.4Ghz switches and lamps to Pro Fibre

Multicast Question....

Vodafone Kabel Internet

Boosters and app

Recovery Website Incorrectly Blocked as 18+

Sorry there seams to be a problem.

Pro II 1.8 Gbps package available to neighbours bu...