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Account health check

Hello, my broadband was upgraded to full fibre today. The engineer did not finished the testing after Openreach connected the fibre outside, so I used chat to Tobi to get someone to help me set up the connection correctly. It went very well. And the ...

lamdar by 2: Seeker
  • 977 Views
  • 3 replies
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Resolved! "WiFi " & "WiFi 2" Signal Strengths

My "Wifi " and "WiFi 2" signal strengths seem to be quite different."WiFi 2" is  showing as 100% = 4 bars on the router bar chart, Whereas" WiFi " is weak (2bars only) on both 2.4 and 5.0 GHz access points.I have a problem with a device on the slower...

Midori47 by 4: Newbie
  • 5030 Views
  • 16 replies
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Voxi/Vodafone

Been with voxi for a few years and only recently got a Vodafone broadband connection. unable to log into Vodafone as it says it doesn’t support voxi accounts. also can’t call Vodafone as puts me through to voxi who then cut you off as they don’t have...

CammyC89 by 3: Seeker
  • 3203 Views
  • 20 replies
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Problem Connecting Asus TUF 4200

I've recently upgraded to Full Fibre 100 and bought the Asus TUF 4200 which I am trying to connect. I unplugged the cable in the back of the THG3000 running from the ONT and plugged it into the Asus WAN. There is no internet and I am getting the mess...

Joeywald by 3: Seeker
  • 2208 Views
  • 10 replies
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Wifi not reaching upstairs...

Hi All,I'm new to Vodafone broadband and am finding the wifi signal on the router to not be great... I live in a two bed terraced house and am only getting a 'poor' signal upstairs. It doesn't help that the master socket placement means the router ha...