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PRO Customer hell

I've been a pro customer since early October. Used to have BT. 1x booster in hall. Had wifi in every room in the house. Now with Vodafone only have WIFI down stairs in 2x rooms, upstairs 1x room. Directly above router. I have 2x boosters that have be...

Complaint closed despite not being resolved

I raised a complaint with Vodafone in order to escalate a broadband issue that I'm getting nowhere with.They put a technical support person on the phone to me, and before we event started debugging the issue, I got an E-mail saying the "Your complain...

Compensation for broadband

Hi, I'm hoping someone will be able to help me or give me a number to contact for someone who can.I recently had a problem with my broadband where the speed was 0.5 to 1 Meg download when it was 37 Meg prior to that. The fault was eventually traced t...

Hidden SSID

I have recently been upgraded to the Vodafone Ultrahub. When I got it I changed the SSID with no problems. I then had a broadband problem and support got me to reset the router so the SSID reverted. When I changed it again it came up as”hidden” and I...

Ponyman by 4: Newbie
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