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Why can't we upgrade to full fibre?

We are on a Fibre 1 contract since May 2023 but City Fibre have now installed full fibre in our road.  We would like to upgrade but whenever I phone to request this I'm told it is not available where we live.  I have read in other posts that Vodafone...

My Broadband plan not showing up

I have recently signed up to a fibre broadband package with Vodafone, but I am unable to carry out speed tests or diagnostics, because my plan doesn’t show up on the broadband app or  my Vodafone app, all that’s on the my Vodafone app is the landline...

removal of sync speed

I’ve just downloaded the latest vodafone broadband app today only to find that the developers in their wisdom have removed the sync speed that formally existed How does this represent progress? It was one of the most useful pieces of information in ...

twok by 2: Seeker
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Full Fibre 900 - using own own router and Wifi

Currently with Virgin. I'm using their Hub 3.0 in "modem mode" which allows me to use my own OPNsense router plugged into the Hub's ethernet port and avoid double NA and have my Ubiquiti Unifi system running wifi.What's the story with Full Fibre 900'...

NozzaC by 4: Newbie
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What can Vodafone see on my LAN?

So I've had Vodafone Pro broadband for a while. Recently I had a missed call/voicemail from them telling me my WiFi booster wasn't connected and they were contacting customers proactively. On the voicemail they called out some of my specific wifi dev...

Pro II Broadband, Ultra Hub latency

Recently changed to Pro II Broadband, set up the Ultra Hub.Using a Quest 3 with 6E, I am getting terrible latency on the 6GHz band which makes it unusable.Very rarely my PC/Quest will connect on the 5GHz band and latency is absolutely fine. But as it...

Vodafone essentials

Hi I’m a customer of Vodafone I have been a customer for two years and my contract ended October 19th I have been in recite of universal credit the whole an thought it would be simple to move over to the essentials package but after filling in two ap...