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THG3000 DDNS and No-IP

Just recently migrated to Vodafone Broadband and want to set up DDNS which I currently use. Having set the correct user password and domain name which I use on another PC currently to connect and hit apply. It then says updating and then goes to erro...

External Internet box damaged

Hi. Noticed this morning that the box on my external wall connecting me to the internet has the front cover torn off (either due to the high winds or vandalism, I don't know). I don't see anything obvious regarding how to report this issue, the chatb...

Connect Super WiFi Boosters via Ethernet

I have the full fibre 900 pro setup and I want to connect 2 boosters via ethernet. Following the WPS procedure as per the Vodafone Broadband app, I then move the boosters to the desired locations.If the boosters mesh over WiFi, then I connect to the ...

pintosal by • 4: Newbie
  • 1541 Views
  • 1 replies
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Kindle for PC

Hi, I have had Kindle for PC running fine on a Win 11 desktop using a BT router. I have now changed broadband supplier, and while I can register the Kindle app for PC I can no longer download books. Has anyone seen this before. No error message just ...

dpeppere by • 3: Seeker
  • 1986 Views
  • 10 replies
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Do Vodafone Boosters only work on pro package?

I’m currently on the Pro Full Fibre 900 with Built in Alexa. Just called up to discuss pending upgrade optionsapparently if I want to continue using any boosters I have I MUST go with the Pro 2 full fibre - if I go standard full fibre 900 they won’t ...

Account health check

Hello, my broadband was upgraded to full fibre today. The engineer did not finished the testing after Openreach connected the fibre outside, so I used chat to Tobi to get someone to help me set up the connection correctly. It went very well. And the ...

lamdar by • 2: Seeker
  • 1046 Views
  • 3 replies
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Resolved! "WiFi " & "WiFi 2" Signal Strengths

My "Wifi " and "WiFi 2" signal strengths seem to be quite different."WiFi 2" is  showing as 100% = 4 bars on the router bar chart, Whereas" WiFi " is weak (2bars only) on both 2.4 and 5.0 GHz access points.I have a problem with a device on the slower...

Midori47 by • 4: Newbie
  • 5577 Views
  • 16 replies
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Voxi/Vodafone

Been with voxi for a few years and only recently got a Vodafone broadband connection. unable to log into Vodafone as it says it doesn’t support voxi accounts. also can’t call Vodafone as puts me through to voxi who then cut you off as they don’t have...

CammyC89 by • 3: Seeker
  • 3758 Views
  • 20 replies
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Problem Connecting Asus TUF 4200

I've recently upgraded to Full Fibre 100 and bought the Asus TUF 4200 which I am trying to connect. I unplugged the cable in the back of the THG3000 running from the ONT and plugged it into the Asus WAN. There is no internet and I am getting the mess...

Joeywald by • 3: Seeker
  • 2541 Views
  • 10 replies
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