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Name change issues

Has anyone else had issues trying to change their surname through the online form. I’ve submitted it three times, spoken to customer services twice about it and it still hasn’t been processed. Customer services are telling me to submit the form again...

Ami123 by • 2: Seeker
  • 177 Views
  • 1 replies
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Full Fibre 900 package - any good feedback?

Hello,My BT contract (500Mbps) is coming to an end and looking to switch providers.Highly tempted by the Vodafone Full Fibre 900 package which is currently available at £36 via Topcashback.Whilst I don't anticipate needing to speak to customer servic...

Disable MAC filter settings?

I have just upgraded my broadband and adding back in my devices , my HP printer won’t connect as the MAC filter is on , on my broadband settings . I either need to turn the MAC filter off or add the MAC addresss of my printer in so it works . Where d...

polly316 by • 2: Seeker
  • 2748 Views
  • 14 replies
  • 0 thanks

Turn off "Super wifi"

So I have just received my Ultra hub.  First off annoying that it only has 2 ethernet ports, a big downgrade when since the dawn of time isp provided internet routers have always had 4. Anyways, I have numerous smart devices around my home, blubs, le...

Vodafone / Three Merger

Wondered how long it would be… BT & EE, O2 & Virgin Media and now, subject to Competition and Markets Authority approval, Vodafone and Three with Vodafone taking 51% of the new entity.Can't really see how such consolidation of network operators / ser...

HappyNomad by • 16: Advanced member
  • 3291 Views
  • 8 replies
  • 1 thanks

Double NAT preventing full use of my Sonos Move 2

Hi I’ve a Vodafone router and Deco M4 mesh system.  I bought a Sonos Move 2 but can’t use all the features and Sonos support say their diagnostics show it’s as a result of double NAT.  They’ve asked that I switch my router to bridge mode.  I believe ...

Resolved! False positives on blocking

I'm getting a ridiculous number of false positives, mainly on sportswear retail sites. I will run out of whitelist slots soon. Is there an easy way to get these reviewed and corrected?

tsr2 by • 2: Seeker
  • 1066 Views
  • 12 replies
  • 0 thanks

Upgrade to 1.6 not an option but available ?

HI,Full fibre has been available in my street since April 2024 and I ordered the fastest available at the time and the pro package 900 mb,Now the past month the 1.6 gbs package is now available on my street to all my neighbors via Vodafone but not me...

slev by • 2: Seeker
  • 669 Views
  • 4 replies
  • 0 thanks
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