Telephone 'diagnostics' report failure
Has anyone used the Status -> Diagnostic utility -> Automated Diagnosis on the VF router?My telephone service says 'Failed', although I believe it works.Anyone else seeing the same, or Succeeded?
Forum Posts
Compensation for outage?
Hi there My home broadband is subject to an area outage and won't be back up until tomorrow evening, however I work from home and it will be really inconvenient to me. Am I entitled to any compensation?
Upgrading
Hi there, I am currently with broadband fibre, but would like to upgrade to pro, but the online service and customer agents tell me I can't? Why is this? I have been with Vodafone since January but the service is shocking. Thanks!
Are mobile towers and fibre broadband linked in some way?
I'm wondering if anyone knows if there is a link between a mobile tower failure and fibre broadband.We lost both services yesterday for the same period of time. Our broadband is Vodafone Fibre 2 while our mobile service is Smarty which uses Three's n...
Resolved! I want change to FTTP
Hi all,My contract runs out on 12th May for normal broadband.Was wanting to know what the expected waiting time is to get the full fibre 500 package setup now that it's available in my area after 2 years.If anyone knows give me a heads up. Thanks!
Excellent Experian Credit , 2 pm phones yet I failed my credit check for Broadband - Why?
I have recently been working to save costs on monthly bills and, as part of this, chose to move both mine and my husbands mobile contracts to Vodaphone. Both of us are very happy and chose to also move our broadband however, for some reason, we fail...
WD NAS storage doesn't show up in the new Super Fast Vodafone router
Since I got Vodafone broadband my WD NAS storage doesn't show up in the Vodafone Router.The ethernet lights are amber for left and amber blinking on the right meaning I have a 1000Mbps connection.But when I go to the router to check the IP address of...
Moving ONT box
Hi There,3 months ago I moved into a ground floor flat I've bought in a Victorian terraced house and signed up for Vodafone fibre broadband. OpenReach installed the equipment. I don't have any previous experience of broadband installation, so I had t...
Hub causing problems with computers and landline not working
I have major issues with my hub (router) causing issues with windows crashing on my 3 main desktop PCs. My telephone (internet phone through TEL port) has worked so little, that we dont even bother plugging it in now. My setup is as followsI have the...
Question about broadband installation
We’re thinking about leaving Virgin Media. What we are really concerned about is the physical installation if we sign up with a new provider. The installation with Virgin was a nightmare. We are in a mid-terraced house and ended up with a huge length...
