Other broadband queries

Returning Equipment

Good evening, I need to return the router from a cancelled broadband order. I have contacted Vodafone twice about this and was twice told I would receive a label for this. I have been waiting for weeks now. I had issues when signing up with Vodafone ...

The process for switching from Virgin Media Fibre to Vodafone Full Fibre

Hi, I'm trying to understand the process I'll need to go through to switch from Virgin Media Fibre to Vodafone Full Fibre. The instructions weren't so clear and I want to avoid a gap in service.Do have have to cancel Virgin Media before Vodafone can...

Will Cityfibre use the Openreach pole for installation?

I am about to order full fibre but need to know if the Cityfibre engineer will install from the same telephone pole that I’ve seen Openreach use (fttp) to nearby properties (and where my current BT fttc service comes from). thanks

Intermittent web access issues

My first post on this top seems to have been marked as spam, so I'll try again.Recently I started having issues accessing certain websites, but others were just fine. I eventually narrowed it down, with some help to whether I was accessing them over ...

Upgraded broadband, now account has disappeared, phone disconnected, but internet working

I have a very weird issue. Hopefully somebody can point me in the right direction on how to get this fixed. I upgraded my broadband to full fibre towards the end of January. All went well, engineer came, installed everything, broadband working as int...

free ring doorbell promo

recently took out broadband when they were doing the free ring doorbell promo, waited over a month and a half had to spend hours on chat with vodafone to receive a code that doesn't even work. Did anyone use the promotion and actually receive the rin...

Vodafone Full Fiber - egress ports blocked?

Hi All / Mods Wonder if I can get some help. I'm having problems with a home based VPN server that I use to connect to resources on my home network. I've recently changed to Vodafone having been with BT for years and since have been having this is...

Username and password mystery!

Hi all,I’ve connected a USB flash drive to my Vodafone router. My iPhone can connect to it via Files using 192.168.1.1 and logging on as Guest. But when my partner tries on her Android phone there is no Guest option so username and password are neede...

Add smart plug on Vodafone app

Hello To connect smart plug on Vodafone app you need to go for option plus., but anyone can tell me where to find plus to add new device

Resolved! Obtaining a security key for my Vodafone router

I have a vodafone router CV90273 and on trying to log on, on my HP laptop which I haven't used for some time, I get a query asking for my security key. I haven't got a security key for this router. Where can I obtain one from?information gratefully r...

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Forum Posts

Returning Equipment

The process for switching from Virgin Media Fibre to Vodafone Full Fibre

Will Cityfibre use the Openreach pole for installation?

Intermittent web access issues

Upgraded broadband, now account has disappeared, phone disconnected, but internet working

free ring doorbell promo

Vodafone Full Fiber - egress ports blocked?

Username and password mystery!

Add smart plug on Vodafone app

Resolved! Obtaining a security key for my Vodafone router

cost

Waiting for Vodafone’s Fibre Essential 2 Call—Curr...

Can i use a Switch on a ONT

Get IPV6 enabled

Faulty router & no help

Pixel 9 Pro XL WiFi issues

Connecting a fritzbox to fiber.

How mount the USB on PowerHUb from LInux

Stupid unnecessary account reminder phone calls.

False positives on blocking