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Trying to upgrade from Pro 900 to Pro II 900

Please help! Order number: SBL-1000000614162809 11 Nov 2022 I asked to be upgraded from Pro Full Fibre 900 with Alexa to Pro II Full Fibre 900 so that I could get the the new 6E Ultra Hub and boosters. All the documents relate to Full Fibre 900, and ...

New customer, order cancelled via text message.

I have recently come to the end of my BT fibre contract and have ordered Fibre 2, but relieved the below text message: "Hello. We're sorry there's been a problem with your broadband and phone order. As per open reach, your order has been cancelled du...

Cowdellc by 2: Seeker
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ASUS zenwifi pro xt12 disconnects

  I’ve recently upgraded my router from RT-AC86U never had a problem with these, now ASUS Zenwifi pro XT12..I’m using exactly same setup as before but I’m getting continuous disconnects on wan reloading with the Zens.. im on fttp 500 if that helps.. ...

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ct800 by 2: Seeker
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XBox Download

I wonder if anyone has any experience using the Xbox Series S on Vodafone broadband?We took on Vodafone broadband about a month or two ago.  Playing games on the Xbox is fine… but today my son tried to download a new game.  It’s the first time since ...

Deco e4 speeds much lower than Vodafone router

Hi there,I’ve got the 910mb broadband fttp which has been running around around 500/500 max speeds (ookla Speedtest) I got the pppoe username and password and used a tp link deco e4 to connect straight to the Ethernet instead of using the thg3000 Vod...

Gamers, help please!

Hi, The internet in my home works fine except when playing Destiny 2. Read that there can be issues with Vodaphone and Bungie. I've been getting kicked out past few days with error messages that suggest connection issues. Everything else works fine. ...

Resolved! What hours does help line work?

Our broadband has not connected for several hours. Cityfibre in Poole. All the online checks say no fault found. I have been round in circles more than 6 times, ie check this check that reboot etc etc.  It always say chat with us. Then it says you ha...

Endless problems with "Super" Wifi

I now have 3 boosters and the router. They are just rubbish. Endlessly cutting out and going to flashing white. The range is hopeless. If there is anything in the way they can't cope, round a corner and 30 feet seems to be too much. Is anyone else ha...

jtp10000 by 2: Seeker
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BG smartsockets wont connect to wifi

dear sir have just got router from vodaphone and broadband , broadband all works fine but wont connect to BG smart sockets so my former smart home is no longer smart any help would be appreciated.Thanks

Gary29 by 2: Seeker
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