Don't know ESIM QR Code Password

[blahbhaldslksdj]

Just bought an esim online from Vodafone and they sent a bunch of confirmation emails.  So far so good.  But when I got the email with the actual QR Code it says I need a password, which is supposed to be my date of birth.  Tried that in various ways and still can't access it.  What do I do?  How do I get the QR Code?

[Charlotte]

Hello, @blahbhaldslksdj. I hope you're well. 

I understand that you're having some issues with the activation of your eSIM, and it sounds like we need to take a deeper look into this for you if the details aren't matching. 

If you reach out to us on Social Media, we'll be able to access your account and investigate this further.