No 4g on my iPhone

[caitlinburns111]

Hi I’ve just changed from pay monthly to pay as you go and now my 4g isn’t working 

I’ve tried all the steps and spoke to an advisor still no luck any ideas what else I can try? 
changed my APN all ready 

[Lucy_F]

Hi @caitlinburns111 When moving from Pay Monthly to Pay as you Go you'll need to update your devices set APN settings. They should reflect the following

• APN (Pay as you go customers) – pp.vodafone.co.uk
• Username: wap
• Password: wap

If configured correctly and you're still facing trouble, please pop us over a message via our Social Media Team contact information found here and we'll take a closer look with you.