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Wifi calling Samsung A40

Dave51
4: Newbie

‎19-01-2023 09:50 PM

Looking for advise about Wifi calling, I am on PAYG with a Samsung A40. My account shows Wifi calling active and I have switch on wifi calling on in the settings of the phone, but it will not work unable to make or receive calls. No network service in my area. For work I have the same phone but on EE and wifi calling works perfect. any ideas

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11 REPLIES 11

Dave51
4: Newbie
In response to Jason

‎24-01-2023 01:29 PM

It was suggested that i get a sim swap, so went to local store today in Yeovil somerset and the swapped the sim, but now despite trying lots of settings in the store, i can no longer use mobile data on my phone  i am so fed up with vodafone and cannot get any help

 

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Mark
Community Manager
Community Manager
In response to Dave51

‎25-01-2023 12:14 PM

This isn't good to see @Dave51. As @Jason advised, changing your SIM wouldn't resolve your problems trying to set up your WiFi Calling, I'm sorry if you were advised differently. I can see you're in touch with us via one of our social channels. If you're still unable to connect after trying the steps advised in our last message, pop us another message and we'll continue to work with you until we get both your mobile data and WiFi Calling up and running.

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