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Pay as you go

A place to discuss the My Vodafone App, bundles, Vodafone devices, Pay as you go Rewards and more. For any account specific issues, contact Customer Services (here).

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Forum Posts

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When can I get the SIM card I ordered online

I booked a pay-as-you-go SIM card online on May 27th, and my order number is T0011736445. It's been a week and I haven't heard anything about this card. I want to know when can I get this SIM card.

awiuk by • 2: Seeker
  • 1940 Views
  • 1 replies
  • 0 thanks

Vue cinema codes

Hi. My son has ordered two tickets for vue cinemas for him and a friend, using his Vodafone perks. However he has accidentally mis typed my email address so we haven’t received the codes. The email address he has typed will be invalid (he’s just adde...

kerriEC by • 2: Seeker
  • 3807 Views
  • 1 replies
  • 0 thanks

Locked out of MyVodafone

I migrated to Vodafone a few days ago. I set up a MyVodafone account and could access it perfectly well. I then arranged to transfer my old number which took effect today. I now cannot access MyVodafone. When I try to log in it demands that I verify ...

MyVodafone and PAYG

I have two pay as you go phones with Vodafone. One for myself and one for my daughter. Is there a way to merge the accounts so that both numbers show up in the MyVodafone app?It would be helpful to be able to see my daughters account and be able to t...

seola30 by • 2: Seeker
  • 2514 Views
  • 1 replies
  • 0 thanks

number disconnected

hi,it seems my number has been disconnected. is there a way to get it back? thanks

mnum by • 2: Seeker
  • 877 Views
  • 0 replies
  • 0 thanks

New Prepay sim, auto Bundle without requesting

Yesterday I arrived at Gatwick and bought a new sim, the app wasn't working so I called and thought might as well add £50 so I don't run out. I tried to pick the £15 bundle but the system went offline for a while with an error message on the app, the...

star99 by • 2: Seeker
  • 1304 Views
  • 1 replies
  • 0 thanks

always broken

why is the top up line always broken in the small hours its always happening and i think for a massive company like vodafone its totaly wrong

URGENT - PAYG SIM invalid - need reactivate - thank you

Hello, this is urgent as I am travelling outside the UK and suddenly find my "pay as you go" SIM "invalid". My friends and family use this number to contact me. I have been using this sim for almost 10 years although not been using it very frequently...

Lucy_L by • 2: Seeker
  • 3167 Views
  • 1 replies
  • 0 thanks

Changed big value bundle.

Hi,I changed my big value bundle a couple of days ago from £5 to £10, I keep getting texts saying my old £5 bundle will renew tomorrow. My account dashboard shows my allowances for both bundles and says it will reset tomorrow, but that was my old bun...

I need help

I’ve just brought a pay as you go sim. And I chose a £30 a month plan however when I checked my coda phone app it’s saying I will be charged the £30 a month and £1 a day for unlimited calls and text which I have in my 30 day bundle. And apparently I ...