A place to discuss the My Vodafone App, bundles, Vodafone devices, Pay as you go Rewards and more. For any account specific issues, contact Customer Services (here).
I’ve just brought a pay as you go sim. And I chose a £30 a month plan however when I checked my coda phone app it’s saying I will be charged the £30 a month and £1 a day for unlimited calls and text which I have in my 30 day bundle. And apparently I ...
Hi, I activate my VOXI SIM card using a promo code. but the SIM is not active and the promo code is invalid now. It keeps saying emergency call only and do not let me use data or send any massages. I completely know the password I set. but I do not h...
This is an absolute joke and will be reporting you to trading standards!!!!Your 2345 number clearly states £30 BVB = 300GB of data.I purchased this today and only got 100GB.I called customer services and did web chat to be told “oh this is a mistake,...
So, I have a plan on Voxi, £10 for 30GB, I have 10 days left of this months plan but according to my Voxi account I still have 30GB remaining, I’ve even asked CS how much data I have left and they also said I have 30GB..I use my phone a fair amount, ...
Hello, I accidentally made a wrong transaction top up my credit. It now says transaction pending (active card check). Would I be able to cancel this payment please? Thank you!
I received two texts from Vodafone stating my number has been barred and I'm to contact a number. I'm not sure if this is safe or not? Please could someone help me regarding this
Help with sim in 4g camera please
In the past two days at exactly 20:23 I've received the text from Vodafone telling me I've now got unlimted text, calls... for the rest of the day, and i've had £1 deducted from my account. I've sent no texts, called nobody and had data switched off....
After some 20 years as a Vodafone customer I have been forced to leave as I now live abroad and they have reinstated roaming charges. According to the web site "leaving is simple" - it isn't. Today was my 4th attempt at this, including an hour long t...
I have been unable to find a page online or in the app where I can see the charges and credits against my account. Why should this be difficult?
