Welcome to Vodafone Community
@Goldmaxx I'm sorry to hear you're having issues with your 4G signal. Can you please provide the full postcode of the affected area? We'll then be able to check for any known network issues in the area.
Have you tried your SIM in another phone at all? This will help diagnose if the issue lies with the SIM or the handset itself. If you also restart your phone or pop it into airplane mode, this will allow your SIM to reconnect with our network.
Please let us know how you get on.
Been having this same issue since May. Have spent hours and hours on the phone with Vodafone but am now thinking it's time to move networks.
Absolutely disgusting service from Vodafone and they never keep you in the loop, then they wonder why you are angry.
All they can tell me is that they are unable to turn the 4g on on their system from within my profile and that they are working on the issue.
@Ab1984 I'm sorry to hear you're having problems receiving 4G on your phone.
As you've advised there's a problem with your phone or account settings, we'll need to take a closer look into this for you. So we can help you further, I've sent you a private message with details on how to get in touch with our team 😊
Hi Alex. Im new here and I have the exact same problem. I've gone through the steps mentioned in this tread and I still cannot get 4G to show up. I wonder what the solution to the issue was? Can you help me resolve it too please? Thanks.
I seem to have this problem too. No 4G at all just 3G or E anywhere, and I should get good coverage.
Tried all things in this thread, installed the settings again, turned phone off multiple times, turned data off and on, etc
Any chance you could give it a go from your end?
Okay, I believe the issue is a Split Port as I have the same problem as described in this thread:
Could someone set this in my account correctly please?
Hi, we have a similar problem with a new Vodafone sim and have carried out all suggestions made here and during chat to no avail. Can someone please fix this ASAP.? Definitely not happy with the Vodafone UK experience.
Can someone look at my account think i have the split port issue 4g doent work on a number of phones with my voda sim. other sim cards allow 4g on my phone