Billed double for mobile contract

[admjrb62]

Hi,

I recently renewed my home broadband and decided to include a SIM only plan. I was charged double for my contract for the first month. I was told it was to cover Dec to Jan and Jan to Feb yet my current bill also states it covers Jan to Feb. Can someone shed some light on this?

Thank you in advance!

[Beth]

Hi @admjrb62! You're able to view your bills within your online account, or through the MyVodafone app. If you'd like to to review these with you, please reach out to the Social Media team here 🙂