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26-12-2021 01:18 PM
Hi all sorry if this is in the wrong place ...I have applied for the black friday deal but as yet have not had any conformation back.I have tried speaking to vodoafone and xiaomi but all they do is pass me from one to the other any IDEAS??????
26-12-2021 02:20 PM
Have they advised anything at all @Jinkoda
Usually most answers are found in the small print and T&C's of a promotional offer.
Can I ask you to link to the offer that you want to take up / taken up.
I'm sure the Vodafone Social Media Team's will be able to help if you contact them via Facebook Messenger or Twitter DM and link back to your thread here including your forum username so your not having to repeat yourself.
Contact-us-for-account-specific-queries.
If you get a reply via a Bot on Vodafones Facebook channel please choose 'Get Started' followed by 'Asked to DM' to get connected to the Social Media Team.
Current Phone >
Samsung Galaxy s²⁴ Ultra 512gb.
26-12-2021 02:24 PM
Cant find the offer as its gone now but it was for the xiaomi E scooter if u got the 11TPRO i used the claim form and it says the order is there but no idea how long and if its been accepted but thanks for your reply
26-12-2021 02:29 PM
No worries @Jinkoda
Did you receive any type of confirmation email etc on completing the claim form ?
Do still give the Vodafone Social Media Team's a try as well.
Current Phone >
Samsung Galaxy s²⁴ Ultra 512gb.
26-12-2021 02:30 PM
NO no conformation email nouthing
26-12-2021 02:31 PM - edited 26-12-2021 02:34 PM
Is this it ?
https://www.xiaomipromo.com/mi11preorder/en-GB
There's a track your claim option.
Plus the Terms-and-conditions
Current Phone >
Samsung Galaxy s²⁴ Ultra 512gb.
26-12-2021 02:44 PM
That link is for the march offer will try contact someone in the new year thanks for your help:)
26-12-2021 02:54 PM
I'm sure it must be somewhere via a search @Jinkoda
There's plenty of hits via a Google search on the offer.
Please be wary of Leaving this too long as promotional offers typically come hand in hand with strict eligibility criteria etc.
I wish you all the best with this.
Current Phone >
Samsung Galaxy s²⁴ Ultra 512gb.
29-12-2021 08:39 PM
Hi I applied on 7th December when my phone arrived as I had to use the IMEI number on the box. I received an order confirmation from Xiaomi which was like a retail order but with the full amount discounted but it said I would have to wait 21 days for it to be accepted as they would need to confirm the purchase. I received a text from Vodafone that said to use the confirmation email they sent when I ordered it so I had to take a screenshot of it as they would only upload jpg or png files. So that's what I sent. Got an email today (2 days after claiming period ended) from Xiaomi to say my application has been rejected, then a link to customer support in a company called fonua.com. Will update when I get an answer to why it was rejected. Feels like a scam.
29-12-2021 09:09 PM
That's not good @edparker65
Please do let us know how you get on with this promotional offer.
Current Phone >
Samsung Galaxy s²⁴ Ultra 512gb.