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17-04-2018 12:31 PM
Why vodafon refusing blacklist my phone ??? Insurance company wont proces My insurance claim without getting the phone blacklisted and im on the middle getting promises from vodafon that they are going to blacklist it but it never happened???? Ive been waitting for 3 weeks now wolithout a phone
Its a contract phone from vodafon so vodafon shoud get it sorted !!! Im soo disappointed with the customers services here and i wont be able to make any further payment towards my contract untill they black list the phone
help please !!
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19-04-2018 01:59 AM
Hey @Aida90, thanks for getting in touch with us. I'm very sorry to hear of your recent experience with us. We can defintely help you with this. Please refer to the private message I've sent to you and follow the instructions on how you can contact us.
21-09-2019 02:40 PM
It's a shame to hear you've had this experience with requesting your proof of purchase from us @kpt, I understand exactly how frustrating this must be for you. So a member of our team can help get things sorted for you right away, please contact our team via Facebook at Vodafone UK, or get in touch on Twitter using the handle @VodafoneUK. Don't forget to include the link to this thread, along with your username.
01-12-2022 08:18 AM
Hello. I lost my phone and Vodafone refused to give me proof of black list I need this for insurance company
01-12-2022 08:45 AM
Hello. I lost my phone and now I need proof for the blacklist. I called all the possible numbers on your site and no one can help me. Vodafone says it cannot block the phone