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Credit Check Hilarity!

justtryingtopay
2: Seeker
2: Seeker
Credit check rejected. I am a bit miffed as I am already paying a Vodafone contract for MORE than the amount I have applied for...

I'm not sure what your checks involve but I was able to take out a broadband contract with Vodafone just a matter of MONTHS AGO and I am in the same financial position as then.
 
Please can I request you look at this again for me? I pay rent every month, on time. I have a good credit score according to Experian. I pay for some things up front and for some things monthly. I have never missed any payments on these commitments. 
 
I am simply trying to -if anything- cheapen my monthly costs by reducing the cost of my contract from a current Vodafone contract of £46 to £25 a month with Vodafone. 
 
To put it frankly I find this hilarious, i'm just trying to give your company my money which shouldn't be this hard. I can pay a larger downpayment for a cheaper monthly cost if that unlocks the secret to success in this matter... let me know.
 
Oh and as you ran a hard credit check against me it will have a negative affect on my score... another punchline!
3 REPLIES 3

AnnS
17: Community Champion
17: Community Champion

You can appeal the credit check decision with the reasons @justtryingtopay , there is a link on the page below.

Credit Checks 

Good luck, it certainly looks like an error.

 

Thanks Ann,  I have received this from the appeal process:

"Thank you for contacting Vodafone

I have reviewed your application which will remain as a decline at this time, as you have not met the minimum criteria in order to progress.

 

Unfortunately we are unable to provide any information regarding our internal policies/criteria.

 

I understand that this may not be the answer you were hoping for, however, you can find further information on our device financing and credit checks here :

 

https://www.vodafone.co.uk/privacy/credit-checks.

 

The credit decision is valid for a period of 90 days, after this time you can make a new application.

 

If you have any queries, please do not hesitate to contact us.

 

Kind Regards,

(Redacted)

"

 

So it's obviously a lost cause with this waste of space department sadly. A 15 minutes job has now stressed me out for 3 days. 

 

Thanks for your reply though!

 

 

AnnS
17: Community Champion
17: Community Champion

I was under the impression that the Credit Team only work office hours, Monday to Friday @justtryingtopay   That looks like a couldn't care less generic automated computer reply without any interaction from anyone who works for Vodafone.

This is one for the Social Team, they will be able to dig further any get this escalated as much as possible for you.  You already have a broadband and mobile contract, you don't miss any payments and are a good customer.