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Deleted eSIM - Auto generated QR code

garetc
12: Established
12: Established

So today I switched out my phone for a replacement handset, I deleted the eSIM and had planned to go to the Vodafone store and get a replacement physical SIM card but when I was there they said there was an error with my account (as usual!)

 

I looked at my emails as I had experienced this issue before and eventually had it escalated to the directors office to deal with and to my surprise a new eSIM has already been generated and email to me a few minutes after I had deleted the old one but well before I even got to the Vodafone shop.

 

Is that normal? Any one know?

 

2 REPLIES 2

BandOfBrothers
17: Community Champion
17: Community Champion

It's possible that something kicked in when you deleted the eSim profile @garetc 

Now whether that's normal is entirely a different question as one would expect a deleted eSim profile to remain deleted.

Possibly an anonamaly !

https://support.vodafone.co.uk/SIM-eSIM/eSIM/1526154742/What-happens-if-I-delete-my-eSIM. 

 

Current Phone  >

Samsung Galaxy s²³ Ultra 512gb Phantom Black.

 

 

It would be a great advancement if they had started something automatic like this. It definitely took place after I had removed the eSIM but before I’d been to the Vodafone shop. 

 

If it is a new feature they should warn customers so that they can at least check their registered email address is correct.