Back to Help and Support
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
1

Ask

2

Reply

3

Solution

Early termination fees

Andypk75
2: Seeker
2: Seeker

‎15-09-2022 06:39 PM

I'm struggling to find answer to how these new 2 paent plans work. Device and service. If you pay off device early I.e. decide to pay up in full on month 6 of 36 month device plan, what does that mean for the remaining 18 months of say 24 month service plan - can you now give notice without charge or are you still liable for the remaining 18 months by an ETF charge? Thanks

0 Thanks
1 REPLY 1

AnnS
17: Community Champion
17: Community Champion

‎15-09-2022 06:55 PM

If you pay of the device part of the contract @Andypk75 you will be released from the airtime contract and this will continue to roll over on a month to month 30 day basis until you change the contract or cancel. Please see the FAQ's on this link Evo - Can I cancel my airtime early?

 

If you should decide to pay off part of the the device , the following monthly payments will continue as normal but this will reduce the time remaining on the payments.

 

A previous thread for information here: https://forum.vodafone.co.uk/t5/Pay-monthly/Evo-plan-issue/td-p/2696401

0 Thanks