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Fraud

Aydenrob2023
2: Seeker
2: Seeker

‎05-06-2023 12:37 PM

Hello 👋 I did a order last week Thursday for a phone online it passed and was with dpd but was sent back to Vodafone due to fraud wanting my ID and bank statement witch I sent off and was approved Friday but still no update to when I will get my order? How long have people had to wait before? 

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2 REPLIES 2

Thomas_H
Moderator
Moderator

‎05-06-2023 05:31 PM

We would need to look into your account to know for sure. Please could you reach out to my team and we can look into it for you. You can use this link to find out how to get in touch.

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Aydenrob2023
2: Seeker
2: Seeker
In response to Thomas_H

‎05-06-2023 05:58 PM

I have done nothing but ring and ask but I just keep getting told different things 

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