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Pay monthly

How to get a gold number...?

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13: Advanced Member

If you buy a Vodafone PAYG one from eBay, you don't even need to request a PAC.

 

Just fill in the PAYG to PAYM form at www.vodafone.co.uk/keepmynumber

 

 

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Moderator

@lemakw We'll be happy to help you with this 😊

So we can access your account and get your gold number set up, I've sent you a private message with details on how to get in touch.

 

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2: Seeker

My gold number has been disconnected. I would like this number back 

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Moderator

@User818 I'm sorry to hear your number's been disconnected, it may be possible for us to retrieve this for you if it hasn't been long. Please can you contact our team privately using one of the following channels, we'll then see if we can pull the number back for you: 

Twitter - @VodafoneUK

Facebook – Vodafone UK

Live chat – Click Here

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2: Seeker

I have tried to no avail, please can you help 

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2: Seeker

I have tried but to no avail.

Please can you help with this?

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Moderator

@User818 Could you please let us know when you got in touch with us via our Social Channels? Was it via Facebook or Twitter and could you also let us know your Facebook name or Twitter handle, so I can find your post? If you wouldn't like to upload this publicly, please add it to your profile - this information will then be kept private. With these details I'll be able to ensure someone is working on your query 😊

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2: Seeker

No one has actioned anything

Please send me a private email or message 

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Moderator

@User818 I've just had a quick look on your profile and can't see that a Twitter or Facebook username has been added? As soon as I have this information, I'll be able to find your message from when you contacted us. 

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