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Move from eSIM to physical SIM

Umiamz
4: Newbie

I took out a contract on an eSIM but would like to move to a physical SIM. How do I go about this, please?

 

Thanks in advance...

5 REPLIES 5

AnnS
17: Community Champion
17: Community Champion

If you no longer need your eSIM, this can be removed by contacting Vodafone through Customer Service channels using live chat or calling.  You can also speak to the Social Team here Contact Us and they will help with the change to physical SIM.

 

You can also visit a store and they will change your eSIM to a physical SIM.

 

There is some information here: eSIM 

Thanks - that page doesn't actually say anything about moving from eSIM back to physical SIM, so I'll just go via customer support.

donnyguy
16: Advanced member
16: Advanced member

I moved from eSim to physical sim in a Vodafone store.

Was quick, easy and walked out with the sim active 

did you buy new SIM card or old sim card itself is valid?

changing eSIM to a physical SIM requires buying new SIM card?