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You're Welcome. 
Unfortunatley that's the model that locks out to the first sim inserted as I touched upon 
The fraud information is standard if Vodafone believes too many unlock requests have been made for a particular imei of one phone.
Customer Service can fill out the forms for you or provide you with the unlocking department email.
Now please be aware even people who have sent off their phones details via the Nuc Resolutions email address haven't all been successful in having their phone unlocked.
You may need to keep persevering with this to Customer Services.
Apple themselves would not engage with you in relation to a Network locked iPhone either. They would see it's a locked device on their database and would only listen to Vodafone's request.
If needed use the information in this link > Vodafone code-of-practice.
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