Payment Issue Affecting Credit Score - Resolved 2021 but not removed from credit file

[PeterGoodair]

Could someone from the Vodafone Credit Default Team kindly contact me asap by email to enable me to speak to someone about this.  The payment of the small outstanding sum was promptly made in Sept 2021 and I have the receipt.  The black mark is still on my credit file.  Please get in touch.  Thank you.

[Andy]

Hi @PeterGoodair 👋 We don't have access to accounts over this forum. However if you reach out to us via the details in this link, we will then be able to look over this in detail and liaise with our credit file team on your behalf.