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Spotify Premium

plit79
3: Seeker
3: Seeker

Afternoon all, so I was logged into spotify premium with my entertainment package but today for some reason I am now only running the free subscription. I have checked and my sub is still up and running but for some reason not now linked to my spotify account.

 

I have logged out and back in to reboot according to spotify but nothing has changed.

Any help would be great, many thanks 

18 REPLIES 18

Ultramar10
3: Seeker
3: Seeker

Connecting the team via the app they had to remove my Spotify so I could re add it in order to fix.

prodigualson
4: Newbie

Same here. Free Spotify is on all of my devices. Tried to log off and back on but doesn't work. 

ShaolinPopey
3: Seeker
3: Seeker

I also have lost my spotify account. Anyone had theirs fixed?

Stubby
1: Seeker

Same here! 

foogie
2: Seeker
2: Seeker

You ask us to reply on twitter and then just ignore all my messages. Such an appalling company

nimishshah1414
4: Newbie

Any update from Vodafone on when this issue will be fixed??

Mines just magically fixed itself

Thanks Shaolin - I have 2 separate accounts. One is fixed - no idea how and what happened. The other is still not fixed. Still shows Spotify Free acc.

nimishshah1414
4: Newbie

Would be good to understand what has happened from Vodafone, when all accounts will be fixed and how this is to be avoided in the future.