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Vodafone blocking company servers IP

GarveysIT
2: Seeker
2: Seeker

Hi,

 

We have multiple emplyees and customers using codafone and it seems vodafone have blocked our company servers IP's.

 

They can be access from every network and every wifi but never when using vodafone 4g, I have attached a screenshot and a traceroute below.

 

Could you please tell me who I can contatc to get this resolved?

 

As you can see below they are getting blocked at 195.2.24.110 which is part of the vodafone network.

 

The ip's of our servers are 5.77.55.150 and 5.77.55.160

 

---------------------------------------------------------
root@euk-88685 [~]# traceroute 148.252.129.111
traceroute to 148.252.129.111 (148.252.129.111), 30 hops max, 60 byte packets
1 5.77.55.2 (5.77.55.2) 0.503 ms 0.499 ms 0.479 ms
2 77.111.217.2 (77.111.217.2) 5.755 ms 5.749 ms 5.732 ms
3 77.111.212.96 (77.111.212.96) 0.658 ms 0.655 ms 0.627 ms
4 77.111.212.93 (77.111.212.93) 0.627 ms 0.597 ms 0.581 ms
5 77.111.212.12 (77.111.212.12) 3.865 ms 3.845 ms 3.828 ms
6 77.111.212.78 (77.111.212.78) 3.785 ms 3.897 ms 3.879 ms
7 mx01-xe0.0.2-thn.lon.nodefour.net (109.234.203.246) 6.682 ms 6.620 ms 6.576 ms
8 77.111.212.45 (77.111.212.45) 5.691 ms 5.705 ms 5.690 ms
9 e1-6-2.a00.londen03.uk.ra.gin.ntt.net (213.130.48.181) 6.342 ms 6.345 ms 6.335 ms
10 ae-2.r02.londen03.uk.bb.gin.ntt.net (129.250.4.131) 6.332 ms 6.302 ms 6.296 ms
11 ae-0.vodafone.londen03.uk.bb.gin.ntt.net (129.250.66.46) 6.202 ms 6.216 ms 6.151 ms
12 ae22-xcr1.lns.cw.net (195.2.30.61) 6.188 ms 6.537 ms 6.846 ms
13 ae0-xcr1.lsh.cw.net (195.2.24.110) 6.368 ms ae9-xcr1.lsh.cw.net (195.2.25.169) 5.919 ms 5.921 ms
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28 REPLIES 28

This problem occurs when sending emails to any VF address. The forum community here does not allow me to write down any email address related to VF. (example: ***@vodafone.com ).

Yes I am sending from the registered email ( s**@DeTel-Group.com). Any employee with email address ***@DeTel-Group.com is black listed.

PLs. Help  

Even I am facing the same issue with IP 45.249.111.22. How do we solve this?

Hi @vibhakhushi. It's disappointing to see that you're experiencing the same issue. To make sure that we're on the same page, are you referring to your mobile or home broadband connection? 

Its mainly faced with mobile networks.

Cynric
16: Advanced member
16: Advanced member

@vibhakhushi  Could you say which city/town you are in please because that IP address is in Hyderabad, India. Thank you.

I am based out of bangalore.

Cynric
16: Advanced member
16: Advanced member

@vibhakhushi Thank you for that. Here's a problem, this is the UK forum. I suggest that you contact your ISP in India.

Could you give me the details please.

Cynric
16: Advanced member
16: Advanced member

@vibhakhushi  Only you would know who is your broadband and/or mobile network provider.