Voxi sim not working

[bbmpicz]

after following voxi instruction to put sim number in and choosing my package and making payment my sim is not activating, it just says emergency calls only. I phone is unlocked on all networks so it can't be that i have left a message on facebook but no reply as of yet. Can someone help because its really frustrating as voxi don't have a call centre. After researching i found out that voxi is part of vodaphone. Also the password i setup on voxi wont let me login i know the password is correct. Thank you

[TJ]

Thanks for getting in touch @bbmpicz. One of our VOXI team will be in touch with you soon to help get you up and running!

[eshanbukhari]

Same thing happening to me. Please help

[eshanbukhari]

Hello this exact

same thing is happening to me. is there anything that can be done

[Josh]

@eshanbukhari I'm sorry to hear you're also facing issues getting your VOXI SIM/service up and running. So we can look into this for you on an account level to see what's going on, please contact our team privately on one of the following channels:

Twitter - @VOXI_UK

Facebook – @VOXIUK

Live chat – Click Here

[Andysymes]

exactly the same problem obviously poxyvoxi don’t know what they are doing, why they don’t update their website to explain that they are having issues. The feedback for this company is just rubbish shame I didn’t know this before confirming my reoccurring credit card payment. I checked and saw Voxi were part of Vodaphone so assumed they would be professional, what a joke and Vodaphone don’t want to help either. 

[Andysymes]

Now  working but if you were informed that there could be a delay of several hours before anything worked it would be much less annoying 

[CoskunH44]

I have went though all of the instructions and I have even got a email saying it was payed and got my reference number. Although when I put my SIM card it doesn’t work . When I try to login it also doesn’t let me because it says it sent a one time password but I can’t access because the sim isn’t working 

[TJ]

Hey @CoskunH44 - did you manage to get up and running? If not, are you moving a number over from another network? If you'd like help getting connected you can contact our VOXI team here 😊

[Kiyaaa123]

I activated my voxi sim 24 hours ago and I bought a package but it’s still not working. I contacted you guys on twitter but still haven’t received a reply back, what do I do now????