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Forum Posts

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No delivery after 2 weeks

I put an upgrade in for 2 z fold3 phones on the 7th December and I’m still waiting 2 weeks later which is disgusting especially as I’ve been a loyal customer spending over £350 a month, none of the staff can tell me anything apart from it will be dis...

Jgreer by • 2: Seeker
  • 2404 Views
  • 4 replies
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Lying about dispatching orders

I have been waiting on my order since 15/11/2021. An order for which I was told the upfront device cost would not be taken until it was ready for dispatch, but here I am exactly a month later £200 lighter with no device. A month of waiting for my ord...

Resolved! Something to note: Vodafone using Quidco for cashback

I just thought I'd share this for anyone who uses Quidco to claim cashback for a contract with Vodafone you sign up for.I've used Quidco for many many years and use it frequently for my car insurance, broadband, mobile contracts etc and recently I us...

Promo code not working

Uh-oh, something went wrong.The promotional code you entered has already been redeemed, or is currently being applied to another basket you’ve created. Please check and try again or contact customer support. I get the above message when I try to use ...

normaj17 by • 3: Seeker
  • 2147 Views
  • 1 replies
  • 0 thanks

Lies and broken delivery promises

Can anyone tell me if they have received their phone, I ordered an IPhone 12 19 November for a Christmas present for my Grandaughter sick of being given false delivery dates bn phoning every 3 days and promises you will have it in 3 days now it’s nea...

Sim activation not working

Hi all Im unbelievably frustrated with what’s happened. I lost my phone and sim on 9th December. I ordered a new sim after reporting it lost. Since then, I’ve been given two new sims and each time I’ve tried to activate them I keep getting an email b...

Lies, Lies, Lies, broken promises..

So I upgraded to a new iPhone 13 Pro Max which was delivered 6 weeks after Vodafone making false promises time and time again. What annoys me is delays happens but when I am promised or made guarantees when they know it isn't true, it annoys me immen...

Not receiving OTP / short code SMS after porting to Vodafone

Hello, I recently ported to Vodafone and since then have stopped receiving all OTP / verification code messages from  all Banks, Apps, Websites, Microsoft, yahoo, etc. I can however get still OTP messages from Vodafone.   I have tried contacting cust...

madrad by • 2: Seeker
  • 5377 Views
  • 2 replies
  • 0 thanks
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