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Forum Posts

Resolved! Out of contract charged

Does anyone know why I am being charged an out of contract fee for sharing one of my contacts to someone 

DRob1706 by 2: Seeker
  • 1690 Views
  • 3 replies
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Holding

1 hour 50 minutes. Who says customer service is dead? Direct debit cancelled. Bet I'll get a call every day now!

tedco63 by 2: Seeker
  • 889 Views
  • 1 replies
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Switching to Vodafone.

Hi, I am wondering if Vodafone give the option of buying out the remaining months of my contract with O2 to switch over to Vodafone services. I am interested in the new Google Pixel 6, but currently on a contract with O2, whom I have not been impress...

Resolved! Studying abroad

I am a student living abroad for the year in Europe, can I still use my Vodafone contract (this contract is meant to be for 3 years and I only got it in July). Or, do I have to get a new sim from Belgium?

Refusing to refund upfront payment! 😡

A few weeks ago I applied for a contract all went through signed the contract etc. A day later contacted by fraud team to say they need documents no problem. I assume because recently moved and autocorrect had spelt my name Harry instead of Henry. pr...

hpg86ad by 3: Seeker
  • 2410 Views
  • 2 replies
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Trade in bag

Hi, I recently upgraded my contract to an iPhone 12 pro max and as part of that I got a £15 a month discount for trading in my old device. I completed the necessary checks via the Vodafone app and it got approved but I still haven't received my trade...

ripqoz by 2: Seeker
  • 1776 Views
  • 5 replies
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Impossible to get Trade-in return pack

A month or so back I upgraded, but had to wait a while as Zfold3 was out of stock... when it arrived I expected it to include a return pack for old trad-in Galaxy S20 Ultra. I've waited and nothing turned up, except yesterday a text saying return mus...

Resolved! Can't complete checkout during plan upgrade

When I try to checkout my upgraded phone and plan, it keeps redirecting me back to "Review your order"? No error or form information is displayed... seems to be a bug? Steps:1. Filled out form2. Ticked "I agee to the terms and conditions"3. Hit "cont...

Hard Credit Checks

Ask your CFO/CEO why they deal with Customers who have had A/C's pre 1998?  and now get Hard Credit Checked for wishing to get a replacement Device which as out of Contract (would be paying .....) since .......?  New Start New Contract with Voda - I ...

Paulowen by 2: Seeker
  • 1367 Views
  • 1 replies
  • 1 thanks