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A place to discuss the My Vodafone App, bundles, Vodafone devices and more. For any account specific issues, contact Customer Services (here).

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Forum Posts

Resolved! Cancelling Pay-Monthly SIM but no longer have phone

Hello. I have a pay-monthly SIM on my own phone. I no longer need the phone or SIM since upgrading and have removed the SIM from the phone and reset the phone to factory settings. I *should* have cancelled the service before doing that, but didn't. I...

Super wifi boostef not working

So after 3 days of torture my super wifj booster is not connecting. 5 hours on the phone. My calls dropped. Sent to the back of the queue repeatedly. No answers given and every time I ask why it doesn't eork my call gets dropped. And then they eonder...

Solo and No phone while abroad

 I upgraded my account so as I could make and receive calls etc on my phone while abroad, I am now in Spain and have discovered that I still can't make calls because there is a supposed bar on calls etc while abroad and it's asking me to sign into my...

Sony Xperia 1 mk3

Good afternoon Will the sony Xperia 1 mk3 be coming to Vodafone ? Ive seen lots of posts about this but no definite answer.Always had sonys, I wont use anything else and the ones listed are a downgrade to my current sony.  

Antman1 by 2: Seeker
  • 2325 Views
  • 5 replies
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why are you being difficult on purpose?

so had a galaxy s21 on a 24 months contract, became faulty, sent back to Samsung, they said cant be repaired, gave me refund. so needing a phone I saw your s21 black Friday offer, went to store, as an existing customer they offered it to me for a ver...

esiemi by 2: Seeker
  • 1823 Views
  • 4 replies
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Resolved! Switching number

I am still in contract until 2023. Can I move my number to another provider and be allocated another number for this contract?

sallelli by 3: Seeker
  • 2092 Views
  • 4 replies
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Iphone 13 Pro Max

I ordered the Iphone 13 pro max on 24th November and paid for next day delivery which was £7 to which the phone never arrived, when i gave them a call i was promised the phone would arrive on Monday 29th November to which it never arrived, i gave the...

Resolved! Unable to log out from my billing account and Vodafone can't help

Since Vodafone changed the layout for viewing one's account recently I can no longer see a way to log out. The log out option used to be at the top of any page when viewing account but I cannot see the option anywhere now. I view my account on a desk...

DJ1 by 3: Seeker
  • 6945 Views
  • 4 replies
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Unable to make outbound calls

Every time I try to call someone it says ‘connections to this number is restricted’. I don’t understand why this has all of a sudden started happening?  I can receive calls ok? 

Laura19 by 2: Seeker
  • 1349 Views
  • 1 replies
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