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A place to discuss the My Vodafone App, bundles, Vodafone devices and more. For any account specific issues, contact Customer Services (here).

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Forum Posts

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Resolved! Switching number

I am still in contract until 2023. Can I move my number to another provider and be allocated another number for this contract?

sallelli by • 3: Seeker
  • 2101 Views
  • 4 replies
  • 0 thanks

Iphone 13 Pro Max

I ordered the Iphone 13 pro max on 24th November and paid for next day delivery which was £7 to which the phone never arrived, when i gave them a call i was promised the phone would arrive on Monday 29th November to which it never arrived, i gave the...

Resolved! Unable to log out from my billing account and Vodafone can't help

Since Vodafone changed the layout for viewing one's account recently I can no longer see a way to log out. The log out option used to be at the top of any page when viewing account but I cannot see the option anywhere now. I view my account on a desk...

DJ1 by • 3: Seeker
  • 6985 Views
  • 4 replies
  • 0 thanks

Unable to make outbound calls

Every time I try to call someone it says ‘connections to this number is restricted’. I don’t understand why this has all of a sudden started happening?  I can receive calls ok? 

Laura19 by • 2: Seeker
  • 1354 Views
  • 1 replies
  • 0 thanks

Change primary number on multiple mobile account

I have two pay monthly mobiles on the same account. One is my son's and the other is mine.  I took out my son's account first, then mine some months later. As his number was the first one on the account, he gets all of the billing texts etc. I have c...

Phil71 by • 2: Seeker
  • 6691 Views
  • 5 replies
  • 0 thanks

Duplicate Device plans after upgrade?

Hi guys, I put in an upgrade order a couple of days ago on the 24th. Everything was going fine until the system kept kicking me out when trying to place the order. I eventually got to completing the order. I then started receiving duplicate emails fo...

LakerL90 by • 2: Seeker
  • 2292 Views
  • 5 replies
  • 0 thanks

Monthly to monthly contracts what they don’t tell you

I have a monthly contract with vf. I recently got a new deal with the carphone warehouse. Much better deal. So I called vf to change my number over and was told I have to switch this to a pay as you go and wait 30 days to get the number transferred! ...

Vodafone don't want me to upgrade.

So, I don't normally feel the need to come to a forum and voice my concerns/disappointment with a service or company, but after the most frustrating, upsetting and disappointing week of back and forth with more agents via the chat service than I can ...

Vamo by • 2: Seeker
  • 2299 Views
  • 3 replies
  • 1 thanks
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