A place to discuss the My Vodafone App, bundles, Vodafone devices and more. For any account specific issues, contact Customer Services (here).
I have received a letter from Vodafone dated 11.11.21 advising me that an amount totalling £147.00 made up of £76.00 for a handset and £71.00 arrears has been handed over to a Debt Collection Agency - CCS Collect I have not been a customer of Vodafon...
Until September 2021, I had a PAYG account with Vodafone. When I decided to upgrade to a Pay Monthly Account. I ended up getting the Unlimited Airtime, which suits my purposes.When I got my New Phone, I elected to keep my old phone number from my P...
Hello all, Seeing how Vodafone have changed their pricing structure I.e. handsets are now priced separately to the airtime/sim contract how does the advantage scheme work? I'm an existing customer and due to upgrade so I would like to know whether th...
Hey guys. I have got a quick question for you all. I am thinking on taking additional line deal. The one that is £10 for 100Gb and that would be used by my partner. When I take it, can she then setup her own Vodafone account so she could manage it on...
I have just moved my number over to Vodafone. I can call and text from my new handset which shows my ported number however if anyone calls me it goes to my old handset with my previous provider. So I can’t receive calls on Vodafone. It’s almost as if...
I'm trying to upgrade my contract early on a flexi upgrade. When I try to add my advantage code it won't allow it and says I can only use one discount. There is no other discount applied to the plan. If I use the discount code as if I were taking out...
I will be ringing Vodafone when lines are open, however wanted options or possible solutions in the meantime. The family have all changed phones/plans, so we received 3 phones and 3 sims today. They were supposed to have the same numbers, but we've ...
Hi, When I log in to 'My Vodafone' and select Billing > Manage your device plan > Make a payment > I receive an error: 'We're working hard to fix this issue, so please try again later'.This has been like this for over 2 weeks now. I attempted to make...
This is my second experience of the Vodafone esim swap experience and I can confirm my last experience wasn't a one off. I was using an esim on my iphone 11 and decided to move to the Google Pixel 6. I went to the Vodafone website logged in and requ...
Hi! I would like to ask is it a must to visit the store for buying the sim-only plan if I want to switch the plan? As I have visited the store twice, I am still not able to purchase the sim only plan due to some reasons. Is it easier to buy the sim-o...
