A place to discuss the My Vodafone App, bundles, Vodafone devices and more. For any account specific issues, contact Customer Services (here).
Hi, First may I say I understand and appreciate how damaging it can be to have a Default showing on a Credit File ,and how difficult it can sometimes be to have a default removed if not warranted. Hopefully you find the information below helps in so...
I made a complaint some weeks ago about an account issue and it has made zero progress in this time. The problem I am getting is that when I log in to my online account it tells me that I can upgrade. When I click on the button to proceed I'm redirec...
I bought a package through CPW but neither they, nor Vodafone would take responsibility for any after sales. I called and emailed asking for my contract details so I could cancel (I bought the package for my 92 year old MIL and it just didnt work out...
Hello,my name is Tiphaine and I really hope you can help me. I realised at the start of March that Vodafone have not been taking money from me since October, however I never cancelled my direct debit. I was never notified either via email, text or an...
I've recently swapped to vodafone on a new phone from giffgaff and have brought my number with me Old giffgaff number I want to keep lets call (111)New number assigned my vodafone I want to lose lets cal (123)I used a pac code and got the text saying...
Would be intrigued to know where the 1.4% rise came from in your email as according to ONS as at Feb 2021 it is 0.7% and the March 2021 figures aren't out yet! Also are you using RPI as per your email or CPI as there is a subtle difference, although...
Hello, just a quick question, I’m looking to take out a sim only plan, if I did this today would I still be subject to this years CPI? Or would it now be in 2022?if it’s this year what date could I wait to join to miss this years? thanks
Hi UKPF!So as the title suggests, my sister has just been hit with a £550 vodafone mobile phone bill. She started a 2 year contract 4 months ago, and for the first 3 mVidMateonths, as a perk, she received unlimited data usage. However, this month the...
Hi Team, Recently I brought a number to Vodafone and I discovered that some numbers cannot call me, the message is that the number is 'unrecognisable'.. This is unacceptable as this is a business number and each call may means a lot of loss from the...
Dear Forum and Vodafone, please can you help! While in the process of applying for a mortgage, today I have discovered that I had an unpaid bill the month after finishing my contract with Vodafone which has seriously affected my credit rating. I was ...
