Pay monthly

A place to discuss the My Vodafone App, bundles, Vodafone devices and more. For any account specific issues, contact Customer Services (here).

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Forum Posts

An Existing Debt of £39

Hi - I have a existing debt of £39 on my credit score from 2019, I cannot remember my username, password, or even my old phone number - so please advise me how I clear this debt and my credit score? Many Thanks

U-F-O by 2: Seeker
  • 1219 Views
  • 1 replies
  • 0 thanks

Incorrect Credit Default

Hi,  I had a contract with Vodafone for 2 years which ended June 2020, once my final payment had been made (which I had always made sure I had done so fully and on time), I was told I could cancel the direct debit on my account. I moved over to Voxi ...

Unlimited Max plan but only getting 10mb speed

Hi All, Just upgraded and got previously 50-60mb speeds on my 45gb tariff, since upgrading to max I have gone down to 10mb. Rang them up tonight and the woman on the phone said that I was on the middle 10mb tariff.  She said she would talk to someone...

nathanp by 4: Newbie
  • 30768 Views
  • 28 replies
  • 0 thanks

Keeping phone number

Hi , I need some advice. I have a contract with Three and one with Vodafone. I want to keep my three phone number and move it to Vodafone. I know that’s possible with a PAC code but can that be done half way through my Vodafone contract or only at th...

Resolved! Debt with Vodafone (nightmare)

Hello, So last year in October/November 2020 - I came to the end of my sim-only contract with Vodafone and wanted to cancel as I had found a better deal elsewhere and had taken out a new contract with this other supplier.     When I phoned up Vodafon...

Vodafone - payt roaming vs pay monthly

I just spotted in a thread in the 'Pay As You Go' forum that Vodafone have launched roaming bolt on's for PAYT customers who roam outside of Europe.The list is pretty huge and covers a wide range of countries. Prices are:£15 for an 8 day bolt on givi...

donnyguy by 16: Advanced member
  • 1453 Views
  • 1 replies
  • 5 thanks

Resolved! Text Message from 'Vodafone' - Unable to Process Payment

I received a text message the day before my Pay Monthly DD was due to go out:  [VODAFONE]: We are unable to process your latest payment. In order to avoid fees, please update your information via: (link to a website). This text came from a mobile num...

My site has been blocked by securenet

My site has been blocked (again) by securenet - possibly because we’ve just moved hosting providers. My website is for teachers - we make teaching resources - so no idea why it’s been blocked! Edit - the site is www.mrsmactivity.co.Uk and I only get ...

Using Data abroad

Hi All, Sorry if this is covered elsewhere, new to the forum. I have just joined Vodafone, pay monthly, 6GB red contract - boosted to 30GB data. I am trying to work out if i can use my inclusive data in the USA? Every time I try to look I find the li...

OjB123 by 2: Seeker
  • 1728 Views
  • 2 replies
  • 0 thanks

Resolved! Wrong Agreement End Date

Just noticed in my account that my agreement ends on March 2022, which is wrong. My contract was taken out on October 2019. Its a 24 month iPhone contract with the upgrade promise (which  I have not exercised thus far.)