A place to discuss the My Vodafone App, bundles, Vodafone devices and more. For any account specific issues, contact Customer Services (here).
Hii took an addition line as an existing customer . It was the existing contract red 15 gb plan. This was discounted to £8 and had an additional 10gb of datamy account just shows 5gb of data (price is correct at £8) and calls it Red 5gbis this corre...
Hi all.. I'm hoping to understand how this addon works.. If I activate say the 'Saver 100' slider in my VF App, do I get the 100 minutes for 30 days from that time to use them? I'm a little confused as in the T&Cs there's someting about using them c...
I most recently contacted the Vodafone team on March 18, 2021 to discuss the account related to my daughter’s telephone #. I was the named account holder, prior to May 2020 when we closed the account. My daughter later opened a new contract (retainin...
Hi, First may I say I understand and appreciate how damaging it can be to have a Default showing on a Credit File ,and how difficult it can sometimes be to have a default removed if not warranted. Hopefully you find the information below helps in so...
I made a complaint some weeks ago about an account issue and it has made zero progress in this time. The problem I am getting is that when I log in to my online account it tells me that I can upgrade. When I click on the button to proceed I'm redirec...
I bought a package through CPW but neither they, nor Vodafone would take responsibility for any after sales. I called and emailed asking for my contract details so I could cancel (I bought the package for my 92 year old MIL and it just didnt work out...
Hello,my name is Tiphaine and I really hope you can help me. I realised at the start of March that Vodafone have not been taking money from me since October, however I never cancelled my direct debit. I was never notified either via email, text or an...
I've recently swapped to vodafone on a new phone from giffgaff and have brought my number with me Old giffgaff number I want to keep lets call (111)New number assigned my vodafone I want to lose lets cal (123)I used a pac code and got the text saying...
Would be intrigued to know where the 1.4% rise came from in your email as according to ONS as at Feb 2021 it is 0.7% and the March 2021 figures aren't out yet! Also are you using RPI as per your email or CPI as there is a subtle difference, although...
Hello, just a quick question, I’m looking to take out a sim only plan, if I did this today would I still be subject to this years CPI? Or would it now be in 2022?if it’s this year what date could I wait to join to miss this years? thanks
