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A place to discuss the My Vodafone App, bundles, Vodafone devices and more. For any account specific issues, contact Customer Services (here).

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Forum Posts

Roaming in Turkeyy

I'm surprised that the Community is not up in arms about Vodafone's plan to remove Turkey from their list of free roaming destinations.  Especially since the last time they tried it there was an outcry!  Is it down to Covid-19?

Thank you for your request text message

Recived this text from Vodafone at 3.05am this morning, ive not made contact with them for years "Thank you for your request - you've now got unlimited UK calls to mobiles and landlines (starting 01, 02, 03). You'll see the charge for this on your mo...

Ross1981 by 3: Seeker
  • 2725 Views
  • 6 replies
  • 0 thanks

Removal of a default on my credit file

Hi, I have been advised to contact you to request a removal of a default on my credit file. On the basis it is an error, and thankfully I kept records to prove this. To provide the background, I had a sim only contract which ended in December 2016. I...

Bills older than 12 months

Hi, does anyone know how i can access and save a pdf copy of a bill which is not now showing on the drop down menu please ? 

MalPrice by 2: Seeker
  • 5754 Views
  • 2 replies
  • 0 thanks

Pay

Hi I did my credit score and coming up saying I owe money from an old account that not had for years trying to pay it so gets off my credit reports but don’t no how has have no number can any one help please 

Gemma244 by 2: Seeker
  • 1397 Views
  • 2 replies
  • 0 thanks

Have I been accepted?

so I’ve applied for a pay monthly contract everything seems to have gone through okay, I’ve check the tracking and it at step two which says “your order has been confirmed and we’re getting it ready” does this mean I’ve been accepted? Thank you in ad...

Keel22 by 2: Seeker
  • 11819 Views
  • 8 replies
  • 0 thanks

Cancel an unused contract

Hi guys , Long story short , I purchased a secondary contract purely for the handset. I know I know...why....who knows. Anywho it's coming up to the end now , however I've never registered online and my primary contract had since been closed. I also ...

age restrictions

 I have change the age restrictions in Vodafone, still doesn’t allow me watch anything 

Oralnto by 2: Seeker
  • 1348 Views
  • 1 replies
  • 0 thanks

Urgent help for default to credit rating

Hi, can someone please private message me i have a defaulted payment marked on mycredit report of £29 that i have paid and its stopping me from securing a mortgage. I really need someones help as soon as possible. Thanks

Doming92 by 2: Seeker
  • 1899 Views
  • 5 replies
  • 0 thanks